ERROR 9310: Cannot get live stream information

[chengquan100]

When downloading a stream, sometimes it can be downloaded, and sometimes it will show an ERROR. Is there another way to solve this? Also, during a certain period, the download speed is very fast. Is this because of YouTube? Finally, the software hasn't been updated for a long time. Is there a new update available, or has the bug been fixed?

[btom1970]

Latest version great! No missing sound any more... But slow downloading any streams. Why? It is possible to speed up? Maybe other version of ffmpeg?

[chengquan100]

The error "ERROR 9310: Cannot get live stream information" often occurs. Please help me find a solution! @rytsikau

[Sion89]

From today I have only "getting live stream info..." and then nothing happens, no errors, nothing

[btom1970]

Me too...

[bananarama42]

Same issue here.

[nanahsu315]

me too

1.use vpn 2.win11 & win10 3change yrewind version

all same issue

[nanahsu315]

Now it works, It ran automatically after almost 24 hours without any changes.

[Sion89]

Also start working and also after 24 hours.

[btom1970]

Some Youtube changing going on. I heard that. Some new things. Maybe caused that.

[nanahsu315]

The same issue appears again, but if the schedule has been set, it can still be downloaded.

[btom1970]

Thx!

[Sion89]

Again...

[bananarama42]

Looks like we are back to it not working :(

[chengquan100]

@rytsikau HELP😥😥

[mike365sofresh]

Same issue here.
Also I noticed that keeping the Console window open while waiting "getting live stream info..."(which also keeps yrewind.exe open), is downloading data - ghost data? Task manager shows 11.5Mbps. Windows data usage meter also registers the yrewind.exe data usage. I left the Console window open for 2 days and more than 200GB of data was used (downloaded). I received a notice from Comcast saying I used up 80% of the 1.2TB monthly data plan. 1 day later I received another notice from Comcast saying I now used 100%.

[FrolovNikita]

Today, first usage, I got this: "getting live stream info..." and nothing happens afterwards.

[Sion89]

It looks like this is the end... maybe someone knows alternative programs with similar functionality?

[rytsikau]

In the "Waiter.cs" file it's need to correct a couple of lines, just posted the corrected version Will make a new release in the coming days

[btom1970]

Thanks @rytsikau !

[nanahsu315]

Thank you @rytsikau 🥰🥰

[Sion89]

wow, thanks @rytsikau ! I hope it will be as quickly as possible.

[chengquan100]

Thanks @rytsikau 😍😍😍

[btom1970]

... anyway my download speed many times around 16 Mbps, usually 0,5 Mbps.

[bananarama42]

Thank you @rytsikau ! 😃

[Sion89]

@rytsikau , any news..?

[mike365sofresh]

--> ee.Yrewind (started at 6/22/2024 12:58:11 PM) getting live stream info... --> ERROR 9310: Cannot get live stream information (6/22/2024 12:58:12 PM)

Thank for the update! However now getting ERROR 9310

[rytsikau]

New version works only with browser (-b parameter). I didn't restore the main mode - it doesn't make sense, because Youtube continues to throttle download speeds.

[rytsikau]

Browser can be any - Chrome, Edge, Brave, Opera, Vivaldi etc. The only thing it should be on Chromium engine with version 110 and below So it's better to use portable version

[rytsikau]

Example bat file

@echo off
set B="d:\programs\Chrome\GoogleChromePortable.exe"
set F="d:\programs\FFmpeg\ffmpeg.exe"
set Y="d:\programs\Yrewind\yrewind.exe"
set U=oJUvTVdTMyY

%Y% -u=%U% -f=%F% -b=%B% -r=max -d=0.05 -s=T:0900

[nanahsu315]

@rytsikau Thank you, it ran successfully, However, after testing, 1 of the 4 links will not work. The same situation existed in the old version before, where the inoperable link could be downloaded after waiting for a period of time.

[rytsikau]

@rytsikau Thank you, it ran successfully, However, after testing, 1 of the 4 links will not work. The same situation existed in the old version before, where the inoperable link could be downloaded after waiting for a period of time.

Try add parameter -k=false

[bananarama42]

@rytsikau Thank you for the new version, but I keep getting error 9310 even with the example bat file you posted (tried different browsers and an older portable chrome version).

[chengquan100]

@rytsikau me too, still had problem with error 9310 sometime :(

[nanahsu315]

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe

It is downloaded together with GoogleChromePortable.exe provided in Quick start.

[bananarama42]

@nanahsu315 That seems to have done the trick! Thank you so much for the tip as I wouldn't have thought about that. 😃

[azatoth]

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe

It is downloaded together with GoogleChromePortable.exe provided in Quick start.

Thanks, that helped (for now)!

[rytsikau]

Regarding error 9310 Maybe this be due to cache files from the previous version of the program. Try manually deleting files like c:\Users\[USERNAME]\AppData\Local\Temp\ee.yrewind_XXXXXX.cache

'-k=false' should also help, but with it, Yrewind calls the browser every time, which is not convenient

[bananarama42]

Error 9310 kind of appears on and off (even after deleting the temp cache). So far it hasn't been persistent and goes away after a few tries.

[buse1453]

I was able to download last week but then now its stuck at "getting live stream info..." . Is this the same problem? Is there any fix for this? Or anyone knows an alternative way to download youtube streams?

thanks

my bat file: yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -start=20240627:1200 -d=1.00 pause

[rytsikau]

I was able to download last week but then now its stuck at "getting live stream info..." . Is this the same problem? Is there any fix for this? Or anyone knows an alternative way to download youtube streams?

thanks

my bat file: yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -start=20240627:1200 -d=1.00 pause

You should use -b parameter, please read Quick start chapter on the main page

[buse1453]

I was able to download last week but then now its stuck at "getting live stream info..." . Is this the same problem? Is there any fix for this? Or anyone knows an alternative way to download youtube streams? thanks my bat file: yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -start=20240627:1200 -d=1.00 pause

You should use -b parameter, please read Quick start chapter on the main page

Now it says "ERROR 9310: Cannot get live stream information (28.06.2024 13:29:49)"

My bat:

yrewind -b='C:\Program Files\Google\Chrome\Application\chrome.exe' -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -start=20240628:0900 -d=1.00 pause

And also your example above gives same error (9310):

@echo off set B="D:\ee.yrewind_24.061\GoogleChromePortable\GoogleChromePortable.exe" set F="D:\ee.yrewind_24.061\ffmpeg.exe" set Y="D:\ee.yrewind_24.061\yrewind.exe" set U=oJUvTVdTMyY

%Y% -u=%U% -f=%F% -b=%B% -r=max -d=0.05 -s=T:0900 pause

[buse1453]

Can anyone share a working bat file please, thank you

[bananarama42]

@buse1453 Have you tried this?

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe

It is downloaded together with GoogleChromePortable.exe provided in Quick start.

[azatoth]

While we've have gotten it to work, for some reason it will stop working from a python script (discord bot), but then again start working again from that same process if I execute yrewind.exe manually from a separate terminal.

1. Before ,the bot will spit out following for some of our streams:

2. After running yrewind.exe targeting the same stream but from a separate terminal (it's the same binary):

3. The bot suddenly is able to download from the stream:

I'm unsure if this is related to the issue at hand of this ticket or if it's coincidental.

[buse1453]

@buse1453 Have you tried this?

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe It is downloaded together with GoogleChromePortable.exe provided in Quick start.

Yes.

set B="D:\ee.yrewind_24.061\GoogleChromePortable\App\Chrome-bin\chrome.exe" yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -b=%B% -start=20240702:1620 -d=1.00 pause

[bananarama42]

@buse1453 Have you tried this?

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe It is downloaded together with GoogleChromePortable.exe provided in Quick start.

Yes.

set B="D:\ee.yrewind_24.061\GoogleChromePortable\App\Chrome-bin\chrome.exe" yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -b=%B% -start=20240702:1620 -d=1.00 pause

Can you check in your task manager if it actually opens the chrome portable?

[buse1453]

@buse1453 Have you tried this?

Have you tried another setting? -b=......\GoogleChromePortableLegacyWin7\App\Chrome-bin\chrome.exe It is downloaded together with GoogleChromePortable.exe provided in Quick start.

Yes. set B="D:\ee.yrewind_24.061\GoogleChromePortable\App\Chrome-bin\chrome.exe" yrewind -url='https://www.youtube.com/watch?v=oJUvTVdTMyY' -b=%B% -start=20240702:1620 -d=1.00 pause

Can you check in your task manager if it actually opens the chrome portable?

Yes, it wasnt working. My chrome portable was probably wrong, so I downloaded from this URl and it worked once.

https://sourceforge.net/projects/portableapps/files/Google%20Chrome%20Portable/GoogleChromePortableLegacyWin764_109.0.5414.120_online.paf.exe/download

But still, some URL working time to time, some never works.

[kepmega]

Hi! I previously updated the program to the latest version and this error still appears. I deleted the cache file, but it didn't help. How can I fix the error? Thank you!

[freddie-werty]

@rytsikau Hello, I am currently using V24.061. I have used an old version before and got stuck at "getting live stream info...", but when I opened V24.061 for the first time, ERROR:9310 still appeared. How can I fix this?

[rytsikau]

Hello, just answered in another topic