nus-pe-bot
commented
2 years ago Team's Response
At most, this is a cosmetic issue. Note also that we state in our user guide that content of our lists is constantly refreshed. So, users won't be 'confused with the indexing'.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: It is my bad that I wasn't clear what I meant by 'confused by indexing' during the PE with time constraints. What I meant is the scenario where if you have hundreds of reminders (which is realistic if you are a busy person and you have a list of reminders for the whole year) and the app changing the reminder indexes everytime it refreshes would have the user having to either:
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Scroll through the list to find the reminder again (through 100s of other reminders which you have to read one by one).
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Use an additional command 'findr' to filter the reminders (which adds an occasional unnecessary extra step to the product).
:question: Issue severity
Team chose [severity.VeryLow]
Originally [severity.Medium]
- [x] I disagree
Reason for disagreement: I would like to meet halfway with the developers since this can cause minor inconvenience for the user if the reminders are constantly refreshed and the users have to find the index of the reminder again before interacting with it (i.e. editing the reminder.)
severity.Low : A flaw that is unlikely to affect normal operations of the product. Appears only in very rare situations and causes a minor inconvenience only.
Given that the team says that this behaviour is intended, I would also like to change this to FeatureFlaw instead of FunctionalityBug
After snoozing the reminder, the order of the reminder is changed which can causes the user to be confused with the indexing.
Before:
After: