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s3n0 / e2plugins

Enigma2 plugins
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Openatv 7.3 #17

Closed anon2018 closed 7 months ago

anon2018 commented 8 months ago

Constant error on downloading zip file No picon prewiev Reported by 2 ppl me and friend on 2 different devices

s3n0 commented 7 months ago

Hi,

thanks for the bug report... but... I also need to see some debug from Enigma2. It works everywhere, except for you. So the problem must be only with you and you need to find out why.

If there is no picon preview file, the internet connection with a server is probably not working either or you are trying to connect to the internet via a VPN network (set up in a WiFi router or set-top box).

The error can really be anywhere. It requires diagnostics, but primarily the debug log from Enigma2. Activate the debug in the OpenATV settings, then reboot the set top box, trigger an error in the plugin, and get the debug log file created (from the set top box - from "/home/root/logs" folder).