As is state the flow is not logically structured which might cause new users abandon the app.
Research and / or facilitate user interviews to test this hypothesis.
Problem
Passcode creation is being asked before loading a Safe, which might scare the users away and question the reason behind it.
The CTA button 'Load Safe' indicates that users can load a new one, too, while it is not the case.
Therefore, we need to improve the communication towards (especially new) users and be clear with the actions they need to perform (e.g. safe existing safe and creating a new one are 2 different actions, might make sense to separate them.
Solution
Prepare a prototype for the existing flow:
Introduce new screens, write new copy, include illustrations to make it more appealing and visually clear.
Summary
As is state the flow is not logically structured which might cause new users abandon the app. Research and / or facilitate user interviews to test this hypothesis.
Problem
Passcode creation is being asked before loading a Safe, which might scare the users away and question the reason behind it. The CTA button 'Load Safe' indicates that users can load a new one, too, while it is not the case. Therefore, we need to improve the communication towards (especially new) users and be clear with the actions they need to perform (e.g. safe existing safe and creating a new one are 2 different actions, might make sense to separate them.
Solution
Prepare a prototype for the existing flow:
Resources
https://www.figma.com/file/Wc31rTK8uGU9UMZFE7GMw4/Onboarding-improvements?node-id=349%3A7601