Open djcaelum opened 5 years ago
what version of osx are you on? consider updating your OS,
Another situation had this same report, and resolved with an updated OS, in that case it was a 3 years out dated. It unrealistic that we manage to cover every single case.
There is also command line wallet as a last resort.
Thank you for the reply, I will update my OS. My computer I use just got discontinued to be able to install Mojave. But I will run software update to insure I am running the most up to date os available for my hardware. Does the wallet run on High Sierra?
I have updated to Mojave, and the most up to date release. I am still unable to recover my wallet from keys. Any other suggestions?
Just to test functionality of the wallet, I attempted to "Create New Wallet". The software does not create a new wallet, just goes to blue screen.
resort to CLI wallet if you urgently need access to your coins https://github.com/safex/safexcore/releases/download/v0.1.2.1/safex-wallet-cli-osx
We are investigating the issue of a blue screen problem in osx. thank you for your report.
Following up as this is still an open issue.
After running this with the console open, I am getting the following errors.
error 06:07:27.218686 -0700 safexcashwallet AEGetDescData of non-desc type 'reco' not a good idea
error 06:08:34.669275 -0700 safexcashwallet errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 "query cancelled" UserInfo={NSLocalizedDescription=query cancelled}
It would be great to get this wallet up and running for all users.
I've got the same issue running 10.13.6
Even got the same thing on fresh install ubuntu 19.04
I am unable to recover my wallet from keys using the new version 2.0 wallet. I am trying this on a iMac as well as an Apple laptop. It immediately goes to blue screen after putting in the keys on both. Please assist.