Closed J2ane closed 1 year ago
Hey @J2ane, I guess it was you who was reaching out to the community on discord. I think you will get your answers there 😄 if not, pleas ping here again and I reopen the issue.
a short hint for the others finding this issue:
Hey @J2ane, I guess it was you who was reaching out to the community on discord. I think you will get your answers there 😄 if not, pleas ping here again and I reopen the issue.
a short hint for the others finding this issue:
- Portmaster requires a restart to work, so "everything working after install" means Portmaster was probably not running yet (haven't confirmed though)
- also pleas send in debug infos, there are a 100 open questions with such an issue... the debug info answers so many.
- it usually is DNS (as the meme say's, its always DNS 🤣) so it probably something interfering with Portmaster to resolve DNS
Emmm, I've looked into quite a few suspected issues, but still can't find a solution to my problem. I also reinstalled Debian 12, and since I installed many other services, I installed Portmaster last. However, the issue remains similar to what happened on Fedora. After a reboot, DNS is completely unusable 🤣. I need to exit Portmaster to restore network connectivity, and then reopening Portmaster allows normal internet access and restriction via Portmaster. Can you please provide a link to a resolved similar issue? Or what should I do to resolve this problem? I'm not sure if it's related to installing the 'Clash for Windows' service because that's the only thing I can think of that might alter DNS.
pleas provide the debug info https://wiki.safing.io/en/FAQ/DebugInfo taken while the issue occurs. as mentioned this answers so many questions
@Raphty This is collected information. Could you please help me identify any issues? Thank you!
in the unexpected logs it says, that Portmaster cant resolve the DNS, reasons can be:
I saw in the logs that Portmaster cant resolve a clamav domain, so I guess you have other security software installed, there might be something that is tempering with DNS. So I would consider the other software first. I also saw that you changed the DNS server setting, but I guess only to add the network server? or did you change the Cloudflare entries as well?
@Raphty I've debugged it, and I finally figured out what the issue was: it's because there's a conflict between Portmaster and Clash for Windows in TUN mode. They cannot be enabled together. Now that I've disabled TUN mode, everything works fine. It just gives me the following warning: "Clash Linux is using its own Secure DNS resolver, which would bypass Portmaster's firewall protections. If Clash Linux experiences problems, disable Secure DNS within Clash Linux to restore functionality. Rest assured that Portmaster handles Secure DNS for your whole device, including Clash Linux."
Have you encountered compatibility issues with Clash for Windows in TUN mode, and is there a workaround for this?
I don't know clash, so I can't help. but here is a general guide in the wiki https://wiki.safing.io/en/Portmaster/App/Compatibility
and if you have more info it would be great if you can let me know, then I can add it to the wiki. Or create a compatibility report inside Portmaster
@Raphty However, I tried for a while, and after a reboot, I encountered a new issue: "Device is Offline. Portmaster did not detect any network connectivity." I suspect it's still a compatibility issue. I'll try to submit the compatibility information I know. This issue can be closed now. Thank you!
One last small question: Will there be updates for the Chinese version of Portmaster in the future?
what do you mean by chinese version?
@Raphty My question is, will your future versions have Chinese language support?
Ah I get it, I was scared that the someone is distributing a "Chinese" version we don't know about... and potentially spying on people (like this signal app)
multi language support is something we would love to have in the future.
As it develops atm I think that we hopefully can get the community to help us :D
the wiki already supports multi language, so if you want to help get chinese wiki pages going to help people navigate that would be great 😄
@Raphty Thank you for your feedback. If compatibility issues with "Clash For Windows" are resolved in the future, along with Chinese language support, I believe more people would be willing to purchase the product. I think it's a great software.😄
I guess I can close the issue.
Hello, I have encountered an unresolved issue: I am using Fedora 38 with the KDE desktop environment, and Portmaster is the latest version. After installing Portmaster, everything works fine initially. However, after rebooting Fedora, the network stops working properly. I can ping the gateway, but I cannot connect to external networks. Then, when I stop the Portmaster service, the network returns to normal. (Note: I rebooted immediately after installation without making any changes or configurations in between.) What could be the cause of this issue, and is there a solution?