Starting module interception failed

safing / portmaster

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Starting module interception failed #1354

Closed Morasithil closed 12 months ago

Morasithil commented 1 year ago

Pre-Submit Checklist:

Check applicable sources for existing issues:

What happened: Starting module interception failed

What did you expect to happen?:

How did you reproduce it?: Been rebooting several times, the error remains the same. Windows 10 22H2

Debug Information:

Morasithil commented 1 year ago

Morasithil commented 12 months ago

Any help with the error "Starting module interception failed" ?

Raphty commented 12 months ago

It looks like you have issue with your installation. did you try a reinstall?

github-actions[bot] commented 12 months ago

Hey @Morasithil, thank you for raising this issue with us.

After a first review we noticed that this does not seem to be a technical issue, but rather a configuration issue or general question about how Portmaster works.

Thus, we invite the community to help with configuration and/or answering this questions.

If you are in a hurry or haven't received an answer, a good place to ask is in our Discord community.

If your problem or question has been resolved or answered, please come back and give an update here for other users encountering the same and then close this issue.

If you are a paying subscriber and want this issue to be checked out by Safing, please send us a message on Discord or via Email with your username and the link to this issue, so we can prioritize accordingly.

Raphty commented 12 months ago

Was this right after install? Do you have Antivirus installed? Did you make significant changes to the OS? or are you running it on default?

Morasithil commented 12 months ago

Yes right after install. Yes windows defender but this should not be an issue. Yes i made significant changes to the OS.

I've found a solution, but it's not optimal. Installing protonvpn fixed the problem, i asume that whatever happens during the protonvpn installing "repaired" whatever my significant changes broke. But note that the internet connection was working, i've tested multiple programs like simplewall and the librewolf browser. However, i've also installed mullvadvpn which failed to connect. So portmaster and mullvadvpn are the two programs that refused to work, but all that was solved with installing protonvpn. I know safing is absolutely not responsible for any of this, but i'd like to ask if you have any idea what might have been the issue? Could share the script i used to change the OS, you would be able to reproduce the issue. ProtonVPN installed .NET Framework 4.7.2, but shouldn't that components be preinstalled in windows?

Raphty commented 12 months ago

sorry, I don't know of any good scripts for that sort of thing. maybe someone from the community can help.

in regards to VPN compatibility there is a section in the wiki: https://wiki.safing.io/en/Portmaster/App/Compatibility

livan3li commented 11 months ago

hi, @Raphty I'm getting same error right now. OS : Debian 12.2.0( not a Linux distro fork, Debian itself) 1.First I've installed the application. After installation, I've opened the App and I've disabled all filters in first configuration window.

After some time, i removed the app and reinstalled back. And this time the app didnt ask me for configuraiton.
Now in dashboard it gives the error in the title.
and no application, no connection is being observed

2023-11-19 19-20-39

Raphty commented 11 months ago

@livan3li that is something else, please open a separate issue