Closed NolonQ closed 6 months ago
hey there sorry for your Issues, this seems like you are experiencing some sort of bug.
We are on discord and a lot of our active community also uses SPN to connect to discord, also from Europe and I have not heard of issues like this before.
to select Europe for an app go to the app profile and select the one you wan in SPN Exit
Regarding Reddit, you are not the first one to say something like that, but it has been hard for us to reproduce because all of us can access Reddit like normal when using SPN But 2 others on the discord have shared similar experiences. What browser are you using to connect to reddit?
Also pleas share your debug info so I can take a look what the issue for the bug might be.
Hey @NolonQ, thank you for raising this issue with us.
After a first review we noticed that we will require the Debug Info for further investigation. However, you haven't supplied any Debug Info in your report.
Please collect Debug Info from Portmaster while the reported issue is present.
Thanks for your effort, i use the librewolf / mullvad browser. Right now i was able to access reddit successfuly, however this is a rare incidance as i'm mostly reciving "blocked" when attempting to view any reddit thread. I'll share the debug info next time it happens.
whoa there, pardner!
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hey there sorry for your Issues, this seems like you are experiencing some sort of bug.
We are on discord and a lot of our active community also uses SPN to connect to discord, also from Europe and I have not heard of issues like this before.
to select Europe for an app go to the app profile and select the one you wan in SPN Exit
Regarding Reddit, you are not the first one to say something like that, but it has been hard for us to reproduce because all of us can access Reddit like normal when using SPN But 2 others on the discord have shared similar experiences. What browser are you using to connect to reddit?
Also pleas share your debug info so I can take a look what the issue for the bug might be.
Can i also configure the hops and not only the exit? For example if i want to send and recive all my traffic through switzerland would that be possible with portmaster? Perhaps my motive is of matter here, i use steam to download games and i set portmaster's steam profile to use the SPN, however since i did that the downloads take way longer than normaly without the SPN, ofcourse this is because the traffic goes through multiple servers which seem to be always randomly selected, switzerland is near me so i hope by using only hops and exit from that country the downloads will be faster again, if this is even possible?
Can i also exclude countrys from the SPN, for example i wish not to connect to the US how do i do that? For a specific software only or as a global spn rule?
Nodes are not selected at random, in fact if you try to optimize through such rules you actually can make things a lot slower.
Portmaster knows the speeds between nodes and creates routs through the network that aim to exit the closest to the destination with the fastest speed.
regarding the restriction to selected countries that is easy either use the drop down at the top of each app or create rules in the app settings
also since you are logged into steam anyway, privacy is not so much of an objective there, so if you want to increase the speed of the downloads you can just exclude either steam as a whole or the domains it uses for downloading from SPN
Nodes are not selected at random, in fact if you try to optimize through such rules you actually can make things a lot slower.
Portmaster knows the speeds between nodes and creates routs through the network that aim to exit the closest to the destination with the fastest speed.
regarding the restriction to selected countries that is easy either use the drop down at the top of each app or create rules in the app settings
also since you are logged into steam anyway, privacy is not so much of an objective there, so if you want to increase the speed of the downloads you can just exclude either steam as a whole or the domains it uses for downloading from SPN
Alright then i'll not even try to "optimize" the nodes. Can i set a custom amount of hops? Essentially can i use a single SPN connection which would downgrade the SPN privacy level to the one of a VPN? I want to do that only with a few specific programs where i need faster loding times. About the countrys, i don't want to block an entire country of restrict a single app from connecting to a specific country, i want to only restrict the app from using SPN connections from a specific country.
I was going to tell you that i made a new steam account on a new computer with an SPN connection so this steam account has never seen my real ip adress and doesnt know my real location, the only thing steam knows about this account/identity are the interactions i've made with their services and probably some hardware specifications/identifiers. So using the SPN to never reveal my real ip to this steam account would be a prioriy towards privacy. However if i told you this it would be a made up story. I didn't make a new steam account and it's not steam i'm using to download games... I'm using torrent. Usualy i would use a vpn for that but now i switched to the SPN but i have bad problems with torrenting, meaning the download spees are extremely slow (kb/s) which never happened with the vpns, and i'm even unable to access the internet because all websites i try to visit time-out or straight up fail to load, i have no technical details in this regard but i can certainly say this never happened before i used to SPN while torrenting. I don't know what's safings position on torrenting but i will say only this, if companys no longer consider buying something, owning the bought thing.. then how is piracy stealing? Many videogame developers these days only sell licenses to access their services, you don't own anything, and they have the right to terminate your account at any time without giving any reason. This attitude is unacceptable so i have absolutely no issues with torrenting. Any ideas why the SPN combined with torrenting causes super slow download speeds (abnormal i'd say) and even glitches my system in such a way that i canno't access the internet anymore? Note that stoping the torrent download does not restore internet/network functionality, i either have to reboot or wait several minutes.
What client are you using? also what "quality" of torrents are you using?
both can have a huge impact.
Also because SPN does not allow incoming connections, some torrents block you as well, since you are only leeching and not seeding at all.
If you are not downloading torrents I guess your speeds for normal downloads are as expected? So it probably is related to the Torrent client
qBittorrent I've never had any issues with this client until now, i don't think it's coincidance this is happening now precisely when i started using the SPN, but yeah it must be realted to the client and portmaster, maybe there is some kind of conflict going on, incompatible? Other downloads are slightly slower but it's alright, only torrenting is messed up.
ok, my torrent client is qbit as well, but to be hones I really only use it for the occasional Linux iso for VMs when testing Portmaster and so on. So my torrent needs are maybe different to others.
But we have people on the discord who are also using qbit and don't have issues with it.
it probably boils down to the amount of torrents you are simultaneously downloading. Can you try not running all and just some and then see where your limit is.
again there are multiple factors here, it might also be the torrent itself in some cases that block you or throttle you because you are only leeching and not seeding, it might be that the torrent is not well maintained and that you are getting lot of bad requests, which then can cause a rate limit response and so on....
so the easiest way is to start the torrents one by one, and if something break try another torrent
Thanks for getting back to me, quick update on the situation the download speeds with qbittorrent appear to be stable now however the bug where i am unable to access the internet with any application that has not already been opened while torrenting presits, for example i was connected to a discord voicecall while using the spn, then i opened qbittorrent and started downloading, i got disconnected from discord, i opened my browser but couldnt reach any site, i attempted to rejoin discord but no connection was established even after several attempts, and all this happened while the download was still going. I really dont get it. If the download goes on with full speed it means there is a working connection but every other program than qbittorrent or what has already been opened, fails to connect. and in some cases like discord even the currently running programs lose connection, i can reproduce this issue anytime.
i did read your comment and want to mention this, your idea appears to be that because of the massive amount of torrent connections thats why i lose connection to other programs, could be but i dont think so because if the connection was "overloaded" there would be something like "timed out" but there isnt, instead whatever software i open instantly fails to connected as if there was no internet at all. i dont want to spend alot of time troubleshoting the issue so for the time being i disable the spn as needed and use the vpn instead. it doesnt matter which torrent i download, happens with all of them (fitgirl/1337x)
i want add some notice here, mullvad vpn is compatible with the portmaster, but this only goes for as long as you DONT use the spn because when i use the spn and start mullvad, portmaster shows a notification "failed to connected to spn" and retrys to connect in short periods of time but keeps failing in an eternal loop, i disabled the spn for the mullvad app but this didnt resolve anything.
Another question where i need your assistance, blocking the US as a whole would probably result in most of the internet being broken. I want to only exclude the US from the SPN. I keep getting nodes that are located in the US and could potentialy capture traffic, but worse i get US DNS-providers which for privacy is not tollerable.
When using SPN the bottleneck is not always the internet connection itself, because each connection gets its own onion rout it is also taxing on other system resources. On normal PC use this is barely noticeable because our machines are usually fast and the amount of connections reasonable, but torrents throw a wrench in that system because the have so many connections.
What would you like to add or change?: I've recently bought the SPN for a month, now i'm encountering several issues. Discord randomly disconnects or is extremely laggy and it sometimes takes 10+ minutes until connection is stable again. Can i manually select the nodes being used for a specific program, for example i would preffer to use only european nodes for discord because currently my connections uses 4 us nodes which explains the massive connection issues.
Also before i opened this "suggestions" here i attempted to use your provided link to "Support Requests & Community" however reddit gives me a "blocked" prompt, since using the SPN i am unable to access reddit, it appears your IP has been blacklisted. Thanks in advance.
Why do you and others need this?: