Closed PhantomHydraPH closed 2 years ago
dhaavi
commented
2 years ago Hey @PhantomHydraPH, thanks for reporting this.
Can you clarify what you mean by "after the respective program is closed"? Can you confirm that the background processes were correctly stopped?
I would expect interference from COMODO Firewall, PeerBlock and GlassWire.
The Portmaster does its self-check multiple times before reporting anything. This is why it takes a couple minutes until the Portmaster says anything.
PhantomHydraPH
commented
2 years ago Hello, sorry for the confusion, English is not my main language. About the "after the respective program is closed" [C], I mean that I tested Portmaster with, for example, COMODO Firewall opened and (later on) closed (background processes were stopped). On both [C] and [D], the programs were still installed though.
Unfortunately, I can not uninstall most of the programs on my computer because I am not the only one using them, however, I created a new VM with VirtualBox (Windows 10 Pro 64x updated, using Bridge Adapter). The problem seems to still be present.
Debug info (from VM Portmaster):
I will try to test on another computer and on another network as well and post the results.
PhantomHydraPH
commented
2 years ago Hi @dhaavi I'm so sorry, I haven't seen the pinned issue about VMs before, though I should say that I managed to make it work inside one of my VMs with NAT adapter, but anyways... I've found the problem; it was, in fact, an incompatibility issue with COMODO Firewall. Sadly, just the fact of the COMODO Firewall being installed was sufficient to break Portmaster, so even if we closed the application (which I did, and therefore discarded the possibility of software incompatibility), the error would still be present.
I've installed Portmaster on an old laptop (still Windows 10). To my surprise, it worked flawlessly, so I decided to install the same programs that I have on my desktop computer (which gave me the "Detected Compatibility Issue" warning) until I came across the same condition. On the first try, COMODO Firewall broke Portmaster, and upon COMODO software uninstall, Portmaster almost instantly went back to its "safe" state.
I am still trying to find some way to make both applications compatible with each other, but I haven't found a solution yet, nor know if it is even possible. I trust Portmaster due to its open-source nature, but COMODO Firewall has so much more advanced features, some of which aren't even related to internet solutions but complement them. I would love to, if possible, use both applications in the future or even switch to Portmaster completely.
dhaavi
commented
2 years ago No problem. While VMs aren't officially supported atm, we still want to know where the limits are.
Thanks for digging deeper and finding the problem. We will add this to the docs to help others.
I am still trying to find some way to make both applications compatible with each other, but I haven't found a solution yet, nor know if it is even possible.
It may be possible to either turn off the feature that is blocking the Portmaster or to exclude the Portmaster completely from COMODO Firewall.
I trust Portmaster due to its open-source nature, but COMODO Firewall has so much more advanced features, some of which aren't even related to internet solutions but complement them.
The Portmaster is meant to complementary to AntiVirus solutions, but I'm not sure of the benefit of running multiple firewalls. Is there any feature of the Comodo Firewall that you'd like to see in the Portmaster?
github-actions[bot]
commented
2 years ago Auto-closing this issue after waiting for input for a month. If anyone finds the time to provide the requested information, please re-open the issue and we will continue handling it.
What happened?
Error "Detected Compatibility Issue" appearing seemingly randomly. "Portmaster detected that something is interfering with its operation. This could be a VPN, an Anti-Virus or another network protection software. Please check if you are running an incompatible VPN client or software. Otherwise, please report the issue via GitHub or send a mail to support@safing.io so we can help you out."
The network also gets unstable sometimes when the error occurs. Using the restart button on the "Global Settings" seems to temporarily resolve the issue, just for about 2 minutes though.
What did you expect to happen?
No error or network instability.
How did you reproduce it?
The program is installed and the system is restarted, then the error is presented after a certain period of use, about 1 to 3 minutes, without any pattern observed.
Additional information
Tested on an updated Windows 10 Pro 64 bits.
Applications installed on the system (most likely to be affecting portmaster operation): > [C] COMODO Firewall > [C] [D] PeerBlock > [C] OONI Probe > [C] [D] Process Hacker 2 > [C] [D] GlassWire > FileZilla Server > GeForce Experience > [C] Riot Vanguard > [C] Taiga(.moe) > [C] Logitech G Hub > [C] Power Toys > GPU Tweak II (ROG) > Discord > [C] Firefox
[C] - Also tested after the respective program is closed (after started with the system) [D] - Tested also with automatic start disabled, but still with the respective program installed.
Debug-Info: https://support.safing.io/privatebin/?34ad66b0a9f53744#9KTKu6UN7q12epgQZMEynTM7h5rGKsJWmcXuYhYcWfFy