Closed dik23 closed 3 months ago
You might have a broken backup! If you can please attach it here or send it to me privately at my email salarcode [at] gmail.com
I have now emailed the backup json
Thanks got the email. Your backup is indicating you are using version 1.1.1. Please make sure you are using the latest version of the extension. Update manually from extensions page if needed
That must work, but if that didn't work, don't restore any backup, just try to create the settings again as you don't have much and should be easy to do
This is not fixed
The backup was originally made with an earlier version of SmartProxy but as I wrote above the restore problem was with v1.4.7. I have just updated to v1.5 and am seeing the same problem.
Are we really supposed to make a new backup every time SmartProxy is updated? Shouldn't backups be compatible?
Also I have now made a backup using the newly released v1.5 and I am experiencing the exact same as when I used the v1.1.1 backup
If I manually enter the Proxy Server and Smart Proxy Profile and then close using the X in FF I still lose the settings as described above - so this is not a bug in the backup / restore - it seems to be a bug in the initial settings being saved when the X is used to close Firefox
To add - this only happens if the SmartProxy Options tab isn't closed before FF is exited. If I close the tab before using X the settings are saved.
In fact if I close the Options tab, close Firefox with X, then reopen FF and the reopen the Options tab closing FF with the Options tab open causes the settings to be cleared
Here's a video to better explain:
Here's a video to better explain: Screencast.from.2024-07-22.16-32-25.webm
What is happening here is completely normal and expected! Maybe not pleasant for users which I can prevent it later with some code.
So basically you have the options page restored by Firefox rather it being open from SmartProxy itself. There is no state when the page is being loaded by Firefox, the state of the Extension is very important as you might imagine. Just close/reopen the page from SmartProxy itself.
This is not fixed
The backup was originally made with an earlier version of SmartProxy but as I wrote above the restore problem was with v1.4.7. I have just updated to v1.5 and am seeing the same problem.
Are we really supposed to make a new backup every time SmartProxy is updated? Shouldn't backups be compatible?
Also I have now made a backup using the newly released v1.5 and I am experiencing the exact same as when I used the v1.1.1 backup
If I manually enter the Proxy Server and Smart Proxy Profile and then close using the X in FF I still lose the settings as described above - so this is not a bug in the backup / restore - it seems to be a bug in the initial settings being saved when the X is used to close Firefox
To add - this only happens if the SmartProxy Options tab isn't closed before FF is exited. If I close the tab before using X the settings are saved.
In fact if I close the Options tab, close Firefox with X, then reopen FF and the reopen the Options tab closing FF with the Options tab open causes the settings to be cleared
Backups from older version are semi-compatible and there is no promise on that, rather they are being upgraded in the restore process. Your configs might get lost and change. Backups are compatible between immediate previous releases though. Always keep backups from latest versions.
Here's a video to better explain: Screencast.from.2024-07-22.16-32-25.webm
What is happening here is completely normal and expected! Maybe not pleasant for users which I can prevent it later with some code.
So basically you have the options page restored by Firefox rather it being open from SmartProxy itself. There is no state when the page is being loaded by Firefox, the state of the Extension is very important as you might imagine. Just close/reopen the page from SmartProxy itself.
Ok, got it. Thank you. You're right, that's not pleasant for users!!
Description
When I restore a backup to a clean SmartProxy I see an error depending on how I close Firefox
If I close FF with the window's X in the top right the settings are borked
If I close FF with the exit option under the three line menu the settings are fine
Steps to Reproduce
To start "Factory reset" SmartProxy
Then backup / restore > restore backup > choose backup json
Restore completes. If I go to Smart Proxy then the profile name is Smart Proxy and all my settings are good
Close FF with the window's X in the top right
Reopen FF
The SmartProxy settings are missing and the profile name is {profile-name}
If I repeat this but use the Exit option from the menu rather than the window's X then the settings are there after restarting FF
Which browsers did you test this on?
Firefox
Affected browser versions
Firefox 127.0.2, Windows 11
Affected SmartProxy versions
SmartProxy 1.4.7
Screenshots of the problems or steps to reproduce
Settings restored:
Settings lost after FF restart with X
Firefox Exit - using this means the settings are good
Any additional context
No response