Customer can edit order / add discounts up until they pay

DareFail commented 5 years ago

That last button, "Order & Pay" has quite confusing behavior to a customer.

It empties the customer's cart
Does not allow them to go backwards and edit information in the process (what if they realized they typed their address wrong?)
The paying stage is where a customer is most likely to abandon cart, typically you could offer them a discount or add a free item to the order

I understand the only benefit here is it allows the customer to create an order and pay later or in installments? I can't imagine the majority of ecommerce uses this feature.

For the sake of potentially less clicks / consistent design (https://github.com/mirumee/saleor/issues/2018), it may make sense to just put the payment on the same page as the shipping/billing addresses.

I will of course look into adding this myself, but is anything related to this being considered? Thanks!

DareFail commented 5 years ago

Actually noticed the PWA version solves this, awesome, will have to figure something out with the current solution though

maarcingebala commented 5 years ago

We're not considering to make any changes to the flow in Storefront 1.0.

saleor / saleor

Customer can edit order / add discounts up until they pay #3779