When i set the TWO-FACTOR AUTENTICATION in my user with admin privileges to YES, the application stop working.
The page showed this warning:
"Error occurred while fetching data"
I some how received the code emails, but the application didn't show the page to put the code and enter.
After i set the two-factor, i logged one or two times with success using it, after that the warning was shown.
I had to go to the database, and change the value of factor_auth in users table. Set to 0 for the admin, and then the application come back to live.
[MYSQL]> USE ;[MYSQL]> UPDATE users SET factor_auth=0;
scicali
commented
1 year ago
Issue
When i set the TWO-FACTOR AUTENTICATION in my user with admin privileges to YES, the application stop working. The page showed this warning:
"Error occurred while fetching data"
I some how received the code emails, but the application didn't show the page to put the code and enter.
After i set the two-factor, i logged one or two times with success using it, after that the warning was shown.
I had to go to the database, and change the value of factor_auth in users table. Set to 0 for the admin, and then the application come back to live.
[MYSQL]> USE ;[MYSQL]> UPDATE users SET factor_auth=0;Anyone with the same issue? Maybe its a glitch?
Wait your reply to set two-factor again.
my regards.
Steps to Reproduce
Video of the Steps
https://github.com/salesagility/SuiteCRM-Core/assets/132698226/54db6377-1e1a-4315-9be0-323f7818c711
Context
Adding one layer of security to the accounts.
Your Environment