salesagility / SuiteCRM-Outlook-Plugin

GNU Lesser General Public License v3.0
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3.0.11 unarchive #73

Closed ITFactoryAUT closed 5 years ago

ITFactoryAUT commented 6 years ago

Hello, is it possible to unarchive an E-Mail? I accidentally archived an E-Mail to the wrong case and the plugin won't let me reassign it to the right case.

Error-Message: Failed to archive 1 email(s) There were some failures: SuiteCRMAddIn.Exceptions.AlreadyArchivedException: Not archiving email 'PDF' because it is already marked as archived.

simon-brooke commented 6 years ago

H'mmm! I don't believe that's a use case we've even thought of. No, at this moment that feature is not available. It's also not impossible to implement it.

On 3 April 2018 at 17:50, Nico notifications@github.com wrote:

Hello, is it possible to unarchive an E-Mail? I accidentally archived an E-Mail to the wrong case and the plugin won't let me reassign it to the right case.

Error-Message: Failed to archive 1 email(s) There were some failures: SuiteCRMAddIn.Exceptions.AlreadyArchivedException: Not archiving email 'PDF' because it is already marked as archived.

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cameronblaikie commented 5 years ago

Hi there, The latest version 3.0.18 allows you to re-archive emails if mistakenly archived to a particular record. Thanks