Cannot enter text in JotPad dashlet

[reggieeuser]

After adding the JotPad dashlet to SuiteCRM dashboard, we cannot enter text in the text field, which means it doesn't work. Clicking the Edit icon brings a popup that only shows:

########## JotPad : Options

Title |   JotPad Height (1 - 300) |   200 ##########   We have searched, but do not find this issue mentioned anywhere.

There is nothing in suitecrm.log that relates to this. In php_error_log, while we see nothing relating to JotPad specifically, we do find this relating to dashlets:

########## 652567 [25-Jun-2023 13:57:45 America/New_York] PHP Warning: Undefined array key "bold" in /var/www/suitecrm/cache/smarty/templates_c/%%14^148^14804A90%%DashletGenericDisplay.tpl.php on line 184 652568 [25-Jun-2023 13:57:45 America/New_York] PHP Warning: Undefined array key "link" in /var/www/suitecrm/cache/smarty/templates_c/%%14^148^14804A90%%DashletGenericDisplay.tpl.php on line 184 652569 [25-Jun-2023 13:57:45 America/New_York] PHP Warning: Undefined array key "customCode" in /var/www/suitecrm/cache/smarty/templates_c/%%14^148^14804A90%%DashletGenericDisplay.tpl.php on line 184 652570 [25-Jun-2023 13:57:45 America/New_York] PHP Warning: Undefined array key "tabindex" in /var/www/suitecrm/include/Smarty/plugins/function.sugar_field.php on line 104 652571 [25-Jun-2023 13:57:45 America/New_York] PHP Warning: Undefined array key "link" in /var/www/suitecrm/cache/smarty/templates_c/%%14^148^14804A90%%DashletGenericDisplay.tpl.php on line 184 ##########

From DashletGenericDisplay.tpl:

########## 182 {if !empty($quickViewLinks)} 183 184 {if $pageData.rowAccess[$id].edit} 185 {capture name='tmp1' assign='alt_edit'}{sugar_translate label="LNK_EDIT"}{/capture} 186 {capture name='tmp1' assign='alt_view'}{sugar_translate label="LBL_VIEWINLINE"}{/capture} 187 188 {/if} 189 {if $pageData.access.view} 190 <a title='{$viewLinkString}' class="list-view-data-icon" href='index.php?action=DetailView&module={$pageData.bean.moduleDir}&record={$rowData[$params.parent_id]|default:$rowData.ID}&offset={$ pageData.offsets.current+$smarty.foreach.rowIteration.iteration}&stamp={$pageData.stamp}&return_module=Home&return_action=index' title="{sugar_translate label="LBL_VIEW_INLINE"}"> 191 {/if} 192 193 {/if} #########

This problem exists when using Firefox 114.0.1, and Chromium 114.0.5735.106.

We are running SuiteCRM 8.3.0 on:

Ubuntu 22.04 with PHP v. 8.0.28, MySQL: 8.0.33-0ubuntu0.22.04.2, Apache/2.4.57 (Ubuntu)

We'll appreciate any guidance!

[reggieeuser]

PS - Also tested with Microsoft Edge 114.0.1823.43 and Google Chrome 114.0.5735.110 - same result.

Thanks!

[pgorod]

Any JS errors in the browser's Developer Console?

[reggieeuser]

A thousand apologies!

As I was working on the Developer Console per your note I accidentally double clicked in the JotPad text area and of course it worked. I hadn't realized a double-click was required.

I'm very sorry to have wasted your time but much appreciate your help!