Added a theme and it broke my pages. Removed and now missing all dashboard icons

[LastStopITSolutions]

Issue

So i recently installed SuiteCRM 8.5.0 on an Ubuntu 22.04 machine running PHP 8.1.2. I followed instruction from the following link: https://vitux.com/how-to-install-suitecrm-on-ubuntu-22-04/

Installation worked flawlessly and everything was fine.

I then proceeded to install a theme from here and it broke all of the CRMs pages. Nothing would load in the pages. So i removed the theme and now i am using the default suitecrm theme but it cant locate any of the SuiteCRM images. Ive included the dev console output below:

Not sure what's going on or how to fix it.

Expected Behavior

The icons/images should be visible.

Actual Behavior

suitecrm.log

Fri Feb 23 14:46:12 2024 [86210][1][FATAL] User update error: Temp User is not retrieved at ID 1, boolean given
Fri Feb 23 14:46:12 2024 [86210][1][FATAL] Email address save error
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Invalid ext  logger_file_ext : ''.
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Setting logger_file_ext to '.log'.
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Setting logger_file_name to ''.
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Log file extension can't be blank.
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Setting logger_file_name to ''.
Fri Feb 23 14:46:16 2024 [86210][1][SECURITY] Log file extension can't be blank.
Fri Feb 23 14:49:36 2024 [86919][1][FATAL] log call at: modules/EmailMan/tpls/config.tpl - styleChecked is not set
Fri Feb 23 14:49:36 2024 [86924][1][FATAL] log call at: modules/EmailMan/tpls/config.tpl - styleChecked is not set
Fri Feb 23 15:07:49 2024 [86922][1][FATAL] Email address save error
Fri Feb 23 15:13:04 2024 [86913][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token already sent
Fri Feb 23 15:13:05 2024 [86913][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:05 2024 [86913][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:05 2024 [86914][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:43 2024 [86955][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:43 2024 [86955][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:43 2024 [86955][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:43 2024 [87029][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:59 2024 [86943][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:59 2024 [86921][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:59 2024 [86943][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:13:59 2024 [86921][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:15:03 2024 [86921][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:15:03 2024 [86921][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:15:03 2024 [86921][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:15:03 2024 [86924][6bf48062-61b9-ab20-000a-65d8fb495f8c][FATAL] DEBUG: token is not sent yet, do we send a token to user
Fri Feb 23 15:29:26 2024 [86924][1][FATAL] log call at: modules/EmailMan/tpls/config.tpl - styleChecked is not set
Fri Feb 23 15:30:13 2024 [87057][1][FATAL] Email address save error
Fri Feb 23 15:30:13 2024 [87057][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:13 2024 [87057][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:14 2024 [87057][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:14 2024 [87057][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:19 2024 [87101][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:19 2024 [87101][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:21 2024 [87101][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:21 2024 [87101][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:31 2024 [87097][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:31 2024 [87097][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:39 2024 [87101][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:39 2024 [87101][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:30:50 2024 [87126][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:30:50 2024 [87126][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:31:23 2024 [86924][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:31:23 2024 [86924][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:31:31 2024 [87057][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:31:31 2024 [87057][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:31:48 2024 [87098][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:31:48 2024 [87098][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:32:33 2024 [87056][1][FATAL] Email address save error
Fri Feb 23 15:32:39 2024 [87126][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:32:39 2024 [87126][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:32:42 2024 [87097][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:32:42 2024 [87097][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:32:50 2024 [86924][1][FATAL] Exception handling in /var/www/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Feb 23 15:32:50 2024 [86924][1][FATAL] Exception in Controller: Unable to load template 'file:_head.tpl' in 'themes/TechBlue/tpls/header.tpl'
Fri Feb 23 15:34:09 2024 [87135][1][FATAL] Email address save error

Steps to Reproduce

1. Install the TechBlue theme
2. Uninstall the TechBlue theme

Your Environment

• SuiteCRM Version used: 8.5.0
• Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome Version 122.0.6261.70 (Official Build) (64-bit)
• Environment name and version (e.g. MySQL, PHP 7): mysql Ver 15.1 Distrib 10.6.16-MariaDB, for debian-linux-gnu (x86_64) using EditLine wrapper
• PHP Version: PHP 8.1.2-1ubuntu2.14 (cli) (built: Aug 18 2023 11:41:11) (NTS)
• Operating System and version (e.g Ubuntu 16.04): Ubuntu 22.04 Fully Updated

[pgorod]

Hi.

I believe your issue is better suited to the TechEsperto support team.

Or possibly you can find some help in the SuiteCRM Forums: https://community.suitecrm.com/

But I will close this issue now since these Github Issues are meant for generic bugs being reported to the developers, they are not meant for this kind of support issues in specific installations.

See you in the Forums, perhaps. Thanks.