HeiHyd commented 8 years ago

Uploaded images in new Wizard are not markt as embedded in table notes. It is not possible to send emails with embedded images. (inline) Images are shown as question mark in email, Images are delivered as attachments.

regards, Heimo

samus-aran commented 8 years ago

Hi @Heimo

What mail client do you receive it from?

Have you checked the 'show remote content' on the email?

Also, is the SuiteCRM instance on a public domain i.e not from your localhost?

HeiHyd commented 8 years ago

The receiving mail client is Apple Mail. In the past (version 7.5) the pictures were included as base64.

I did al lot of research, here the result: including one image, works sometimes (system create a external link: http://mycrmdomain.com/public/26139301-= efec-980b-d234-573f74e34d63.jpg)

including more than one images there is no Link im email source code:

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.= w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">=0A<html xmlns=3D"http://www.= w3.org/1999/xhtml" lang=3D'de_de'>=0A=0A=09<meta http-equiv=3D"Conten= t-Type" content=3D"text/html; charset=3DUTF-8" />=0A[Test]: Business= Info Murau - Juni=0A=0A<div class=3D"mozaik-inner" st= yle=3D"max-width: initial; font-family: Arial, Helvetica, sans-serif; font-= size: 14px; line-height: 22.4px; color: rgb(68, 68, 68); padding: 0px 30px;= margin: 0px; width: initial; position: relative;"><p style=3D"font-family:= Arial, Helvetica, sans-serif; font-size: 14px; line-height: 22.4px; color:=

444444; padding: 0px; margin: 0px;" data-mce-style=3D"font-family: Arial,=

Helvetica, sans-serif; font-size: 14px; line-height: 22.4px; color: #44444= 4; padding: 0px; margin: 0px;"> <br style=3D"font-family: Arial, Helve= tica, sans-serif; font-size: 14px; line-height: 22.4px; color: #444444; pad= ding: 0px; margin: 0px;" data-mce-style=3D"font-family: Arial, Helvetica, s= ans-serif; font-size: 14px; line-height: 22.4px; color: #444444; padding: 0= px; margin: 0px;">

gymad commented 8 years ago

@HeiHyd Hi Heimo How did you added the images to the template, can you take a screenshot of your template via the template editor and please check the URLs of your images. You find the inserted image URL if select template > click on image and select it in the editor area > click the image btn on toolbar > in 'Source' field of popup. Make sure the remote email clients having correct access rights to your images url. if you add some image or documents in the attachments make sure the attachment added to the template correctly.

HeiHyd commented 8 years ago

I added the images with the new client. Everything on Webpage works fine.

bildschirmfoto 2016-05-24 um 18 11 18

screen_01

samus-aran commented 8 years ago

Hi @HeiHyd

Have you updated the public folder (i.e. setting permissions) since you created this issue? As we can now see the below image were as before we were unable: http://suitecrm.mcs-onlinemarketing.com/public/26139301-efec-980b-d234-573f74e34d63.jpg

Inside the email template you sent out the URL should be the above, not an entrypoint (as this caused images not being visible on certain mail clients).

Can you include the src url from your issue email here?

ijdavie commented 8 years ago

This looks like it is related to #1521, I will close this and any new information can be added to the other issue. Thanks.

salesagility / SuiteCRM

send embedded images in mail is not working #1461

444444; padding: 0px; margin: 0px;" data-mce-style=3D"font-family: Arial,=