"Recently viewed" section in sidebar loses items

[pgorod]

Issue

Users are reporting having less items in Recently viewed than usual...

Expected Behavior

Recently viewed area should show 5 items.

Actual Behavior

I'm not exactly sure what is the behavior, there might be other factors I'm not seeing yet, but it seems to be losing on item every time you go into a List view of a different module.

Steps to Reproduce

1. See how many items you have in Recently viewed, on the sidebar.
2. Go into Accounts module list view - you lose one item
3. Go into Contacts module list view - you lose one more item
4. etc., all the way down to zero items shown!

Environment

• SuiteCRM 7.10.2
• PHP 7.0
• Ubuntu 16.04

[edmondklai]

It is strange, it happens sometimes. Sometimes it works fine, sometimes it replaces an item, sometimes it loses an item.

[pgorod]

Yes, it is erratic. Since this regression comes (I think) from changes made related to Email addresses showing in the sidebar, maybe it is dependent on whether the list shows email addresses or not? Or on whether the record shown has an email? But I don't have time to check right now.

[pgorod]

Maybe this isn't such a low priority, it affects useful functionality in every screen of SuiteCRM... I think we should fix these regressions quickly, it's easier to do when not much time has gone by since the change that broke the functionality.

[brendanbell]

Hi,

I just did a clean in install of 7.10.3. Straight away I noticed that I cannot create any new user records and the left hand recently viewed items have no entries.

Ubuntu 16.04.4 mySQL php 7.0

7.10.2 Version

7.10.3 Version

[brendanbell]

Just an update.

I completely removed (files and mysqldb) 7.10.3 and re-installed 7.10.2 and the side menu is now showing.

[pgorod]

@brendanbell I think your issue is this one instead: #5660

There will be a 7.10.4 release sooner than planned to make sure that one is fixed ASAP.

This issue here is just about Recently viewed items, not Actions.