salesagility / SuiteCRM

SuiteCRM - Open source CRM for the world
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Issue after upgrading from 7.11.10 to 7.11.11 #8541

Closed holdusback closed 4 years ago

holdusback commented 4 years ago

Hey there,

After upgrading to 7.11.11 I have two breaking issue :

Detailview of a lot of module not work (but not all !) : sugar_grp1.js?v=jcyaO5ilLUe3IMh7qizj0A:643 Uncaught AjaxUI error parsing response

If I disable ajax it working back, but special character are not handled : image

Before update everything was working great. My only option was to re upload a backup from before the update.

Tested on my production server on a shared hosting and on a WAMP locally, same issue on both.

I had no error during the upgrade wizard process, it run like every other update.

I surely have a lot of customisation but everything under the custom/ folder , nothing too fancy.

To note / Possible Reason I found during debugging : My account module is working. And all the accent are displayed well. My contact detailview is not working, if I disable ajax I can see that accent are NOT displayed well... So I think its related. I dont know how It can run for my account, and not for my contact. (My database interclassement is latin1_swedish_ci)

Version: PHP 7.3 Latest Chrome Version Latest wamp version (for the local version)

Mac-Rae commented 4 years ago

Hi @holdusback,

Could you confirm the version you upgraded from?

Just re-read the title slower.... :laughing:

I'll attempt to replicate the upgrade issues. What type of database are you using?

Mac-Rae commented 4 years ago

Hi @holdusback,

This issue has been confirmed to exist and is replicable while upgrading from 7.11.10 to the latest version.

We will continue to investigate further and aim to find a resolution as soon as possible.

Thanks :+1:

holdusback commented 4 years ago

Thanks a lot for the feedback ! Happy to help and hope you will be able to fix it 👍

I have a mysql database.

Mac-Rae commented 4 years ago

Just as a notice to others who may come here seeking a resolution to this problem please take note of the following announcement on the forums here.