The Survey modules provides undocumented functionality to create a case and send an email depending on the happiness of the response, however there is no option to set a question as a happiness question from the user interface and this functionality can only be used by someone with some knowledge in mysql
Expected Behavior
be able to set happiness_question on a question
Actual Behavior
UI is generated with no mention of happiness_question
Possible Fix
add happiness_question into the UI for creating Survey Questions
Steps to Reproduce
create a survey
Context
unable to use undocumented functionality for automatically creating a case on an unhappy response
Your Environment
SuiteCRM 7.11.22
SuiteCRM Version used:
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)):
Issue
The Survey modules provides undocumented functionality to create a case and send an email depending on the happiness of the response, however there is no option to set a question as a happiness question from the user interface and this functionality can only be used by someone with some knowledge in mysql
Expected Behavior
be able to set happiness_question on a question
Actual Behavior
UI is generated with no mention of happiness_question
Possible Fix
add happiness_question into the UI for creating Survey Questions
Steps to Reproduce
Context
unable to use undocumented functionality for automatically creating a case on an unhappy response
Your Environment
SuiteCRM 7.11.22