salesagility / SuiteCRM

SuiteCRM - Open source CRM for the world
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Not Possible to set SurveyQuestions happiness_question from the UI #9301

Open kale1d0code opened 3 years ago

kale1d0code commented 3 years ago

Issue

The Survey modules provides undocumented functionality to create a case and send an email depending on the happiness of the response, however there is no option to set a question as a happiness question from the user interface and this functionality can only be used by someone with some knowledge in mysql

Expected Behavior

be able to set happiness_question on a question

Actual Behavior

UI is generated with no mention of happiness_question

Possible Fix

add happiness_question into the UI for creating Survey Questions

Steps to Reproduce

  1. create a survey

Context

unable to use undocumented functionality for automatically creating a case on an unhappy response

Your Environment

SuiteCRM 7.11.22

timo-ecm2 commented 3 years ago

It really sounds interesting, no documented steps to Reproduce this issue?