Show emails in list view

SinergiaCRM commented 2 years ago

Issue

After configuring the SMTP data and making several sends from the email module, these are not shown in the list view.

After solving the previous issue, the listed emails do not show the email subject correctly.

Expected Behavior

Sent and received emails should be seen in the list view of the emails module

Actual Behavior

Emails not showing in list view

Possible Fix

Call the parent class's preDisplay method in the modules/Emails/views/view.list.php file

Modify the layoutdefs to display the name field instead of the subject field. In addition, we have relocated the fields in this layout and we have activated some that we consider relevant.

Steps to Reproduce

Configure SMTP data
Send one or more emails
Check that they are not shown in the list view

Context

High priority, email module not working

Your Environment

SuiteCRM Version used: Version 7.12.6 Browser name and version: Chrome Versión 100.0.4896.88 (Build oficial) (64 bits) Environment name and version: MySQL, PHP 7.4 Operating System and version: Ubuntu 20.04

johnM2401 commented 2 years ago

Hey @SinergiaCRM

I'm afraid I'm unable to replicate this, at the moment.

These are the steps I've taken to replicate, Please let me know if I've missed anything / misunderstood your issue:

I navigated to my User Profile and set up an Inbound Account (selecting a Monitored Folder/Trash Folder/Sent Folder)
During creation of this Inbound Account, I created/associated an "Outgoing Email" account, using the same Email address
I then navigate to Email Module->Compose, and send an Email with this Account.
If I then go to the Email Module ->Select Folder->Select the "Sent" folder of my Email Account I can see the email I have just sent from the CRM.

I believe emails sent from the CRM will appear in the "Sent" folder of your Mail Account, if one has been selected.

Please let me know if you have any additional information!

Thank you!

aimran50 commented 1 year ago

I am on version 7.13.3, and I am NOT able to see any emails sent via compose new email, in the Sent folder. Emails are getting sent, though. Should I file a separate issue or wait for a fix on this issue?

serhiisamko091184 commented 6 months ago

Hello @SinergiaCRM, @aimran50,

according to our previous reply - having the inbound and outbound emails created, are you able to achieve the expected behaviour with the provided steps?

Thanks in advance!

Regards, Serhii

serhiisamko091184 commented 5 months ago

Hey @SinergiaCRM

This issue has been marked as stale because there has been no recent activity. It will be closed if no further activity occurs. Thanks one more time.

Regards, Serhii

SinergiaCRM commented 5 months ago

Hi, I'm sorry I didn't reply sooner.

I have tested on a fresh installation of SuiteCRM 7.14.3 and I still cannot see the sent emails in the module list view. The only things I have configured is:

The user manu
The Email System account
A Personal outbound email account whose owner is the user Manu

I am attaching a video so that you can better understand the steps I have taken.

EmailPersonalSendTest

Also, in this version I don't see the Email Accounts tab in a user's email settings. Has this tab been replaced by the Outbound Email module menu option?

Regards!

serhiisamko091184 commented 1 month ago

Hello @SinergiaCRM,

thank you for the detailed feedback, I've just removed the stale status.

Regards, Serhii

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