Not receive any confirm email.

[mrnonz]

When user sign up new member them not received any confirmation email and forgot password email not work too.

But another email like notification of project is worked!.

I try to find email log but not found.

I use docker-compose and version is sameersbn/gitlab:10.8.3-1

[mrnonz]

And here my docker-compose.yml

version: '2'

services:
  redis:
    restart: always
    image: sameersbn/redis:latest
    command:
    - --loglevel warning
    volumes:
    - /srv/docker/gitlab/redis:/var/lib/redis:Z

  postgresql:
    restart: always
    image: sameersbn/postgresql:9.6-2
    volumes:
    - /srv/docker/gitlab/postgresql:/var/lib/postgresql:Z
    environment:
    - DB_USER=####
    - DB_PASS=####
    - DB_NAME=gitlabhq_production
    - DB_EXTENSION=pg_trgm

  gitlab:
    restart: always
    image: sameersbn/gitlab:10.8.3-1
    depends_on:
    - redis
    - postgresql
    ports:
    - "10080:80"
    - "10022:22"
    volumes:
    - /srv/docker/gitlab/gitlab:/home/git/data:Z
    environment:
    - DEBUG=false

    - DB_ADAPTER=postgresql
    - DB_HOST=postgresql
    - DB_PORT=5432
    - DB_USER=####
    - DB_PASS=####
    - DB_NAME=gitlabhq_production

    - REDIS_HOST=redis
    - REDIS_PORT=6379

    - TZ=Asia/Bangkok
    - GITLAB_TIMEZONE=Bangkok

    - GITLAB_HTTPS=true
    - SSL_SELF_SIGNED=false

    - GITLAB_HOST=####
    - GITLAB_PORT=443
    - GITLAB_SSH_PORT=10022
    - GITLAB_RELATIVE_URL_ROOT=
    - GITLAB_SECRETS_DB_KEY_BASE=####
    - GITLAB_SECRETS_SECRET_KEY_BASE=####
    - GITLAB_SECRETS_OTP_KEY_BASE=####

    - GITLAB_ROOT_PASSWORD=
    - GITLAB_ROOT_EMAIL=

    - GITLAB_NOTIFY_ON_BROKEN_BUILDS=true
    - GITLAB_NOTIFY_PUSHER=false

    - GITLAB_EMAIL=####
    - GITLAB_EMAIL_REPLY_TO=####
    - GITLAB_INCOMING_EMAIL_ADDRESS=####

    - GITLAB_BACKUP_SCHEDULE=daily
    - GITLAB_BACKUP_TIME=01:00

    - SMTP_ENABLED=true
    - SMTP_DOMAIN=####
    - SMTP_HOST=smtp.gmail.com
    - SMTP_PORT=587
    - SMTP_USER=####
    - SMTP_PASS=####
    - SMTP_STARTTLS=true
    - SMTP_AUTHENTICATION=login

    - IMAP_ENABLED=false
    - IMAP_HOST=imap.gmail.com
    - IMAP_PORT=993
    - IMAP_USER=mailer@example.com
    - IMAP_PASS=password
    - IMAP_SSL=true
    - IMAP_STARTTLS=false

    - OAUTH_ENABLED=false
    - OAUTH_AUTO_SIGN_IN_WITH_PROVIDER=
    - OAUTH_ALLOW_SSO=
    - OAUTH_BLOCK_AUTO_CREATED_USERS=true
    - OAUTH_AUTO_LINK_LDAP_USER=false
    - OAUTH_AUTO_LINK_SAML_USER=false
    - OAUTH_EXTERNAL_PROVIDERS=

    - OAUTH_CAS3_LABEL=cas3
    - OAUTH_CAS3_SERVER=
    - OAUTH_CAS3_DISABLE_SSL_VERIFICATION=false
    - OAUTH_CAS3_LOGIN_URL=/cas/login
    - OAUTH_CAS3_VALIDATE_URL=/cas/p3/serviceValidate
    - OAUTH_CAS3_LOGOUT_URL=/cas/logout

    - OAUTH_GOOGLE_API_KEY=
    - OAUTH_GOOGLE_APP_SECRET=
    - OAUTH_GOOGLE_RESTRICT_DOMAIN=

    - OAUTH_FACEBOOK_API_KEY=
    - OAUTH_FACEBOOK_APP_SECRET=

    - OAUTH_TWITTER_API_KEY=
    - OAUTH_TWITTER_APP_SECRET=

    - OAUTH_GITHUB_API_KEY=
    - OAUTH_GITHUB_APP_SECRET=
    - OAUTH_GITHUB_URL=
    - OAUTH_GITHUB_VERIFY_SSL=

    - OAUTH_GITLAB_API_KEY=
    - OAUTH_GITLAB_APP_SECRET=

    - OAUTH_BITBUCKET_API_KEY=
    - OAUTH_BITBUCKET_APP_SECRET=

    - OAUTH_SAML_ASSERTION_CONSUMER_SERVICE_URL=
    - OAUTH_SAML_IDP_CERT_FINGERPRINT=
    - OAUTH_SAML_IDP_SSO_TARGET_URL=
    - OAUTH_SAML_ISSUER=
    - OAUTH_SAML_LABEL="Our SAML Provider"
    - OAUTH_SAML_NAME_IDENTIFIER_FORMAT=urn:oasis:names:tc:SAML:2.0:nameid-format:transient
    - OAUTH_SAML_GROUPS_ATTRIBUTE=
    - OAUTH_SAML_EXTERNAL_GROUPS=
    - OAUTH_SAML_ATTRIBUTE_STATEMENTS_EMAIL=
    - OAUTH_SAML_ATTRIBUTE_STATEMENTS_NAME=
    - OAUTH_SAML_ATTRIBUTE_STATEMENTS_FIRST_NAME=
    - OAUTH_SAML_ATTRIBUTE_STATEMENTS_LAST_NAME=

    - OAUTH_CROWD_SERVER_URL=
    - OAUTH_CROWD_APP_NAME=
    - OAUTH_CROWD_APP_PASSWORD=

    - OAUTH_AUTH0_CLIENT_ID=
    - OAUTH_AUTH0_CLIENT_SECRET=
    - OAUTH_AUTH0_DOMAIN=

    - OAUTH_AZURE_API_KEY=
    - OAUTH_AZURE_API_SECRET=
    - OAUTH_AZURE_TENANT_ID=

[LivesMountain]

I have this problem too. Have you solved it yet

[mrnonz]

@LivesMountain No, Still have problem.

[ctuxboy]

Same problem!

[pitkley]

Since everyone here seems to be using GMail, which I had problems with too, make sure that you allow less secure apps to access the mail account from which you are trying to send mails from. This StackOverflow answer is what helped me, but in short:

• Open the GMail settings for less secure apps while logged into the account from which you want to send the mails:

  https://www.google.com/settings/security/lesssecureapps

• Enable less secure apps.

Google seems to be moving over to XOAUTH2, and I'm not sure if the Rails ActionMailer used by GitLab supports it. Anyway: enabling less secure apps solved my issues.

[ghost]

am using office 365 and mails are not triggering.

[stale[bot]]

This issue has been automatically marked as stale because it has not had any activity for the last 60 days. It will be closed if no further activity occurs during the next 7 days. Thank you for your contributions.