Doorbell Camera does not respond

[jasonwfrancis1]

I can only get the doorbell camera to stream intermittently. The majority of the time it times out with the "No Response" image.

This is in the logs:

13/06/2021, 12:18:25 {"name":"eufyLog","hostname":"hoobs","pid":13039,"level":30,"msg":"Livestream of camera T8210P0020500575 started","time":"2021-06-13T11:18:25.598Z","v":0} 13/06/2021, 12:18:25 [EufySecurity] Starting video stream: 1280 x 720, 30 fps, 299 kbps Front Door 13/06/2021, 12:18:55 [EufySecurity] Stopped video stream. Front Door 13/06/2021, 12:18:55 {"name":"eufyLog","hostname":"hoobs","pid":13039,"level":50,"msg":"Response code not ok { code: 20023, msg: 'Failed to request.' }","time":"2021-06-13T11:18:55.563Z","v":0}

[jasonwfrancis1]

I also have these errors when i re-start homebridge

13/06/2021, 12:36:36 [HOOBS 1CBA@HomeKit Camera Active] The write handler for the characteristic 'HomeKit Camera Active' on the accessory 'Front Door' didn't respond at all!. Please check that you properly call the callback! 13/06/2021, 12:36:36 [HOOBS 1CBA@Event Snapshots Active] The write handler for the characteristic 'Event Snapshots Active' on the accessory 'Front Door' didn't respond at all!. Please check that you properly call the callback!

[jasonwfrancis1]

{"name":"eufyLog","hostname":"hoobs","pid":15475,"level":50,"msg":"Error: Error: read ETIMEDOUT\n at TLSWrap.onStreamRead (internal/stream_base_commons.js:209:20) {\n errno: -110,\n code: 'ETIMEDOUT',\n syscall: 'read'\n}","time":"2021-06-13T11:39:45.236Z","v":0}

[javierireyes]

Hi, I'm also experiencing something very similar, here's the error from the log: [Doorbell] Unhandled error thrown inside snapshot request handler: TypeError: Cannot read property 'value' of undefined at EufyCameraStreamingDelegate.handleSnapshotRequest (/usr/local/lib/node_modules/homebridge-eufy-security/src/streamingDelegate.ts:210:65) at /usr/local/lib/node_modules/homebridge/node_modules/hap-nodejs/src/lib/controller/CameraController.ts:436:23 at new Promise () at CameraController.handleSnapshotRequest (/usr/local/lib/node_modules/homebridge/node_modules/hap-nodejs/src/lib/controller/CameraController.ts:420:12) at Bridge.Accessory.handleResource (/usr/local/lib/node_modules/homebridge/node_modules/hap-nodejs/src/lib/Accessory.ts:1781:18) at HAPServer.emit (events.js:375:28) at HAPServer.handleResource (/usr/local/lib/node_modules/homebridge/node_modules/hap-nodejs/src/lib/HAPServer.ts:968:12) at IncomingMessage. (/usr/local/lib/node_modules/homebridge/node_modules/hap-nodejs/src/lib/HAPServer.ts:369:11) at IncomingMessage.emit (events.js:387:35) at endReadableNT (internal/streams/readable.js:1317:12)

[schliemann]

Please test again with the newest version of the plugin.

[schliemann]

@jasonwfrancis1 Please re-test.

[github-actions[bot]]

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