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samemory / homebridge-eufy-security

Work in progress
Apache License 2.0
97 stars 14 forks source link

[Bug]: device not showing after installation #305

Closed xixihahajeff closed 2 years ago

xixihahajeff commented 2 years ago

What happened?

Devices not appearing after software upgrade.

Device Type

Contact Sensor (Supported)

Plugin Version

v1.0.x (Supported)

HomeBridge Version

v1.3.x (Supported)

NodeJS Version

v16 (Supported)

Operating System

Raspbian

Relevant log output

26/12/2021, 9:21:58 AMEufy Security Bridge starting
26/12/2021, 9:22:12 AMEufy Security BridgeLoaded plugin 'homebridge-eufy-security'
26/12/2021, 9:22:12 AMEufy Security BridgeLoading 1 platforms...
26/12/2021, 9:22:12 AMEufy Security BridgeEufySecurityFinished initializing Eufy Security Platform
26/12/2021, 9:22:13 AMEufy Security BridgeBridge is running on port 51876.
26/12/2021, 9:22:15 AMEufy Security BridgeEufySecurityERRORNot connected can't continue!
github-actions[bot] commented 2 years ago

Did you check this Common Issues pages ?

xixihahajeff commented 2 years ago

Yes, i did. Uninstalled and reinstalled a couple of times. Problem persists.

schliemann commented 2 years ago

Your error is that the client library can't connect.

https://github.com/samemory/homebridge-eufy-security/blob/e86fa7983f715b7a94dbadb9fea50341bc994b9e/src/platform.ts#L147

Can you add verbose logging?

xixihahajeff commented 2 years ago

Apologies, what does verbose logging mean? How I do that in my iOS devices?

schliemann commented 2 years ago

@xixihahajeff You set it on your on the device running the plugin through homebridge.

xixihahajeff commented 2 years ago

I have tried all 3 modes for detailed logging (normal, debug, insane). Is that what you meant about verbose logging? Unfortunately, devices are still not showing up.

xixihahajeff commented 2 years ago

The log is as follows:

/12/2021, 11:41:48 PMEufy Security Bridge starting 26/12/2021, 11:41:59 PMEufy Security BridgeLoaded plugin 'homebridge-eufy-security' 26/12/2021, 11:41:59 PMEufy Security BridgeLoading 1 platforms... 26/12/2021, 11:41:59 PMEufy Security BridgeEufySecurityFinished initializing Eufy Security Platform 26/12/2021, 11:41:59 PMEufy Security BridgeBridge is running on port 51876. 26/12/2021, 11:42:01 PMEufy Security BridgeEufySecurityERRORNot connected can't continue! 26/12/2021, 11:42:25 PMEufy Security BridgeConfiguration change 26/12/2021, 11:42:25 PMeufysecuritybridge stopping 26/12/2021, 11:42:31 PMEufy Security Bridge starting 26/12/2021, 11:42:42 PMEufy Security BridgeLoaded plugin 'homebridge-eufy-security' 26/12/2021, 11:42:42 PMEufy Security BridgeLoading 1 platforms... 26/12/2021, 11:42:43 PMEufy Security BridgeBridge is running on port 51876. 26/12/2021, 11:43:55 PMeufysecuritybridge stopping 26/12/2021, 11:44:01 PMEufy Security Bridge starting 26/12/2021, 11:44:12 PMEufy Security BridgeLoaded plugin 'homebridge-eufy-security' 26/12/2021, 11:44:12 PMEufy Security BridgeLoading 1 platforms... 26/12/2021, 11:44:12 PMEufy Security BridgeBridge is running on port 51876.

xixihahajeff commented 2 years ago

Thank you for the time to respond. I have resolved the problem by creating a new Eufy guest account. Cheers.