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samemory / homebridge-eufy-security

Work in progress
Apache License 2.0
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Wrong password message (with correct password) [Bug]: #336

Closed StaX91 closed 2 years ago

StaX91 commented 2 years ago

What happened?

A bug happened!

Device Type

Doorbell (Supported)

Plugin Version

v1.0.x (Supported)

HomeBridge Version

v1.3.x (Supported)

NodeJS Version

v14 (Supported)

Operating System

Docker (UnSupported)

Relevant log output

Doorbell used to work fine. Fews ago the screenshots stopped updating but i read this was an issue on the side of Eufy. But a few days ago the camera stopped working at all in HomeKit (works fine in Eufy app). 
I restarted HomeBridge and saw in the log that no connection to Eufy could be made. I tried to renew the settings but it keeps saying: Wrong username or password. Which I did not change. Changed the password and got the same message with the new one...
I litterally copy and paste the password which is says is incorrect and I CAN login with that password within the Eufy app and on the website.

It is however a GuestAccount (with all the rights), could that be the problem? I read somewhere over here that this is recommended. I do not want to use my main account with the risk of getting banned by Eufy... 

Please help!
github-actions[bot] commented 2 years ago

Did you check this Common Issues pages ?

StaX91 commented 2 years ago

[1/21/2022, 7:27:57 PM] [Homebridge UI] [homebridge-eufy-security] [1.0.8] DEBUG: Response: { code: 100032, msg: 'Failed to request.',

Piece of the log. I guess Eufy added an captch image as an additional security layer and you can't buypass this with the API? I tried with two factor off, same (incorrect) message that the username or password is wrong.

schliemann commented 2 years ago

Try and delete cached accessories in homebridge.

StaX91 commented 2 years ago

Try and delete cached accessories in homebridge.

Did not solve it :(

schliemann commented 2 years ago

Try another guest account and disable 2FA.

StaX91 commented 2 years ago

This worked... Strangly enough. Fixed for now..

schliemann commented 2 years ago

Which part?

StaX91 commented 2 years ago

I deleted old guest account, made a new one with another mail adres and disabled 2FA. Now it works...

StaX91 commented 2 years ago

Thanks for quick replies!

schliemann commented 2 years ago

You're welcome. Glad it worked.

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From: StaX91 @.> Sent: Friday, January 21, 2022 8:22:21 PM To: samemory/homebridge-eufy-security @.> Cc: schliemann @.>; Comment @.> Subject: Re: [samemory/homebridge-eufy-security] Wrong password message (with correct password) [Bug]: (Issue #336)

Thanks for quick replies!

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