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samemory / homebridge-eufy-security

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Apache License 2.0
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[Bug]: No stations or devices found. #340

Closed dewoert closed 2 years ago

dewoert commented 2 years ago

What happened?

Received the Eufy Wireless Doorbell with Homebase 2 All is working fine in the App, so now i want it to show up in HomeBridge. Shared my devices (Doorbell and HomeBase 2) to another account, and verfified that is show up in the App with that account. (Devices shared with advanced options) Installed the Plugin v1.0.8 in HomeBridge, account seems to work (now), but all i'm getting is: No devices found. No stations found. Tried it with default setting for language and also with the language (NL) i used when installing the app on my phone. Also installed the v1.1.1-beta. 14 - beta Plugin. Same result. First tested in on my default HomeBridge, running in Synology. Now also tested with same results on other HomeBridge running on Raspbian GNU/Linux Buster (10)

Device Type

Doorbell (Supported)

Plugin Version

v1.0.x (Supported)

HomeBridge Version

v1.3.x (Supported)

NodeJS Version

v16 (Supported)

Operating System

Raspbian 10+ (Supported)

Relevant log output

[1/26/2022, 3:06:43 PM] [EufySecurity-1.1.1-beta.14] DEBUG: PollingInterval: 10
[1/26/2022, 3:06:43 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Refresh data from cloud and schedule next refresh.
[1/26/2022, 3:06:43 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Request: {
  method: 'post',
  endpoint: 'v1/app/get_hub_list',
  baseUrl: 'https://security-app.eufylife.com',
  token: '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d',
  data: {
    device_sn: '',
    num: 1000,
    orderby: '',
    page: 0,
    station_sn: '',
    time_zone: 3600000,
    transaction: '1643206003565'
  },
  headers: {
    app_version: 'v3.3.1_1058',
    os_type: 'android',
    os_version: '30',
    phone_model: 'EUFYCLIENT',
    country: 'NL',
    language: 'en',
    openudid: '659a16a256283427',
    uid: '',
    net_type: 'wifi',
    mnc: '02',
    mcc: '262',
    sn: '77768cde7778',
    Model_type: 'PHONE',
    timezone: 'GMT+01:00',
    'Cache-Control': 'no-cache',
    'X-Auth-Token': '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d'
  }
}
[1/26/2022, 3:06:43 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Request: {
  method: 'post',
  endpoint: 'v1/app/get_hub_list',
  baseUrl: 'https://security-app.eufylife.com',
  token: '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d',
  data: {
    device_sn: '',
    num: 1000,
    orderby: '',
    page: 0,
    station_sn: '',
    time_zone: 3600000,
    transaction: '1643206003675'
  },
  headers: {
    app_version: 'v3.3.1_1058',
    os_type: 'android',
    os_version: '30',
    phone_model: 'EUFYCLIENT',
    country: 'NL',
    language: 'en',
    openudid: '659a16a256283427',
    uid: '',
    net_type: 'wifi',
    mnc: '02',
    mcc: '262',
    sn: '77768cde7778',
    Model_type: 'PHONE',
    timezone: 'GMT+01:00',
    'Cache-Control': 'no-cache',
    'X-Auth-Token': '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d'
  }
}
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Stations - Response: { code: 0, msg: 'Succeed.', data: null }
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] INFO:  No stations found.
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Request: {
  method: 'post',
  endpoint: 'v1/app/get_devs_list',
  baseUrl: 'https://security-app.eufylife.com',
  token: '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d',
  data: {
    device_sn: '',
    num: 1000,
    orderby: '',
    page: 0,
    station_sn: '',
    time_zone: 3600000,
    transaction: '1643206004052'
  },
  headers: {
    app_version: 'v3.3.1_1058',
    os_type: 'android',
    os_version: '30',
    phone_model: 'EUFYCLIENT',
    country: 'NL',
    language: 'en',
    openudid: '659a16a256283427',
    uid: '',
    net_type: 'wifi',
    mnc: '02',
    mcc: '262',
    sn: '77768cde7778',
    Model_type: 'PHONE',
    timezone: 'GMT+01:00',
    'Cache-Control': 'no-cache',
    'X-Auth-Token': '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d'
  }
}
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Stations - Response: { code: 0, msg: 'Succeed.', data: null }
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] INFO:  No stations found.
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Request: {
  method: 'post',
  endpoint: 'v1/app/get_devs_list',
  baseUrl: 'https://security-app.eufylife.com',
  token: '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d',
  data: {
    device_sn: '',
    num: 1000,
    orderby: '',
    page: 0,
    station_sn: '',
    time_zone: 3600000,
    transaction: '1643206004075'
  },
  headers: {
    app_version: 'v3.3.1_1058',
    os_type: 'android',
    os_version: '30',
    phone_model: 'EUFYCLIENT',
    country: 'NL',
    language: 'en',
    openudid: '659a16a256283427',
    uid: '',
    net_type: 'wifi',
    mnc: '02',
    mcc: '262',
    sn: '77768cde7778',
    Model_type: 'PHONE',
    timezone: 'GMT+01:00',
    'Cache-Control': 'no-cache',
    'X-Auth-Token': '6330fbbd2fd8508cb39bdaefedf8f51df759bcafe7f3228d'
  }
}
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Devices - Response: { code: 0, msg: 'Succeed.', data: null }
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] INFO:  No devices found.
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Devices - Response: { code: 0, msg: 'Succeed.', data: null }
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] INFO:  No devices found.
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Sending heartbeat... 3
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: heartbeatPingRequest { last_stream_id_received: 3 }
[1/26/2022, 3:06:44 PM] [EufySecurity-1.1.1-beta.14] DEBUG: Heartbeat acknowledge { tag: 1, object: { lastStreamIdReceived: 3 } }
github-actions[bot] commented 2 years ago

Did you check this Common Issues pages ?

schliemann commented 2 years ago

Could you try and make an issue in the eufy security client github for bropat? We are seeing a lot of these where no stations are found.

schliemann commented 2 years ago

@dewoert What region is your account in?

dewoert commented 2 years ago

Account region is set to NL

schliemann commented 2 years ago

@dewoert Is this log produced with enableDetailedLogging to 2?

dewoert commented 2 years ago

@dewoert Is this log produced with enableDetailedLogging to 2?

I think it was set to 2, not really sure. Removed the Plugin because of this problem. Saw that bropat has a fix now for this same problem (https://github.com/bropat/eufy-security-ws/issues/74)

schliemann commented 2 years ago

@dewoert The work around from Bropat until next release is here:

https://github.com/bropat/eufy-security-ws/issues/74#issuecomment-1024619656

On iOS it might be difficult to control the version. But on Android it is do-able.

dewoert commented 2 years ago

Tried a bit with Android, but no succes. Bropat relased a newer version, and on my Homeassistant intergration it's working now. https://github.com/bropat/eufy-security-ws/releases/tag/0.8.0 Does this homebridge plugin need an update now also ?

schliemann commented 2 years ago

Yeah. Haven't had the time to test the new version. Will try and push a new beta tonight.

schliemann commented 2 years ago

@dewoert I can see that @lenoxys updated the package. Please re-test.

dewoert commented 2 years ago

On my test-homebridge it's working now ! Thanks.

On my "normal"-homebridge I'm getting error with the Captcha :( [2/6/2022, 2:21:58 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Captcha verification received { captchaId: '73a8c1d2-d35a-4aea-937a-131b93f8771c', item: 'data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAFUAAAAr Had that problem some time ago also.. Account is same as on my test-homebridge. Don't really understand the reason

dewoert commented 2 years ago

homebridge-eufy-security v1.1.1-beta.18 is connecting now. Created a new account, shared devices, and configured the Plugin to run with that new account. So far so good (Problem with FFmpeg, but that is allready mentioned in other issues)

schliemann commented 2 years ago

@dewoert So it finds devices now?

dewoert commented 2 years ago

Yes !! [2/6/2022, 4:27:21 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Refresh data from cloud and schedule next refresh. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: CameraMaxLivestreamDuration: 30 [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Found 1 stations. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Found Station T8010P2321383BDE HomeBase STATION { value: '192.168.x.x', timestamp: 1644148090000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Found 1 devices. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Found device T8210P64214443F6 Voordeur BATTERY_DOORBELL [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: HomeBase UUID: xxxxxxxxx-xxxxx-xxxx-xxxxxxxxxxxxxxxxx [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: HomeBase Constructed Station [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] INFO: Restoring existing accessory from cache: HomeBase [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur UUID:xxxxxxxx-xxxxx-xxxx-xxxxxxxxxxxx [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur has a battery, so append Battery characteristic to him. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur Constructed Camera [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur has a camera [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur has a isEnabled, so append switchEnabledService characteristic to him. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur has a isMotionDetectionEnabled, so append switchMotionService characteristic to him. [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] WARN: Voordeur Looks like not compatible with DeviceLight [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur Constructed Doorbell [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] INFO: Restoring existing accessory from cache: Voordeur [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: HomeBase GET StationCurrentMode: { value: 1, timestamp: 1644148090000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: HomeBase GET StationCurrentMode: { value: 1, timestamp: 1644148090000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceBattery: { value: 86, timestamp: 1643245372000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET EventSnapshotsActive: 0 [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET HomeKitCameraActive: 0 [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceEnabled: { value: true, timestamp: 1643217874000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceStatusLed: { value: true, timestamp: 1643217887000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceMotionDetected: { value: false, timestamp: 0 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceEnabled: { value: true, timestamp: 1643217874000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur GET DeviceMotionDetection: { value: true, timestamp: 1643217887000 } [2/6/2022, 4:27:23 PM] [EufySecurity-1.1.1-beta.18] DEBUG: Voordeur Property Changes: pictureUrl {

schliemann commented 2 years ago

@dewoert Which ffmpeg do you have?

dewoert commented 2 years ago

For me it is fine to close this bug reports. Devices are found now with the v1.1.1-beta.18 Will play a bit more with the video setting, and perhaps create a seperate bug report about that.