nus-se-bot
commented
3 days ago Team's Response
Actually, we have already mentioned this in the UG, but I think it is still unclear, I should change it to "The company name is not case-sensitive, both Google and google refer to the same company."
Items for the Tester to Verify
:question: Issue severity
Team chose [severity.Low]
Originally [severity.Medium]
- [x] I disagree
Reason for disagreement: While it’s clear that the user guide mentions case insensitivity, it doesn’t fully clarify that two companies with the same name (even if other attributes differ) cannot be added. This omission can lead to confusion for users who may expect the system to allow companies with the same name but different details. Simply stating that "Google and google refer to the same company" is not sufficient. The user guide should clearly explain that companies with the same name (name is case insensitive), regardless of other differing attributes, are considered as duplicates and cannot be added in the list. Including examples of duplicate entries would also help users understand this feature more clearly and avoid confusion.
Actual - If the user tries to add a company with a name that matches an existing entry but different values of other attributes, it is considered as a duplicate and an error message is displayed. This is not mentioned anywhere in the user guide that users can not add companies with the same name.
Expected - The duplicate logic should be clearly stated in the user guide so that users are aware of the product features.