Android: Persistent "Error loading stories" notification

[joemilbourn]

Hitting refresh in either the main screen titled "news blur" or the "all stories" screen gives a popup "Error loading stories" notification and an odd progress indicator. The error loading stories notification stays on returning to the android home screen, after stopping newsblur, until the device is rebooted.

Version from play store, 5th Jan '14, updated 6th Jan '14; reproduced on Nexus 7 (Kitkat), Moto G (Jellybean).

[imd]

I have the same problem, using a Nexus 7 2013 with KitKat, and NewsBlur 3.5.

[dosiecki]

Thanks for the report. We have been chasing this bug, but need more info to reproduce. Anything helps: app settings, ROM info, network info, other apps in use, etc.

[dosiecki]

The 3.5.1 update should at least make it stop when you exit the app. Still hunting down the root cause.

[joemilbourn]

Hi Daniel,

Seems independent of other apps - occurs just after boot when running only newsblur.

I don't have the nexus to hand now, but the Moto G is running android 4.3, kernel version 3.4.0-g7161c0 and system version 14.71.8.falcon_umts en.GB

If it helps isolate network problems, my nexus doesn't have modem and exhibits the same problem.

Can I export the newsblur settings for you to examine? Otherwise, I have:

• Story Order: Newest first
• Read Filter: All Stories
• Show public comments: yes

HTH, and thanks,

Joe

On 6 Jan 14, Daniel said:

Thanks for the report. We have been chasing this bug, but need more info to reproduce. Anything helps: app settings, ROM info, network info, other apps in use, etc.

---

Reply to this email directly or view it on GitHub: https://github.com/samuelclay/NewsBlur/issues/453#issuecomment-31669528

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[joemilbourn]

On 6 Jan 14, Daniel said:

The 3.5.1 update should at least make it stop when you exit the app. Still hunting down the root cause.

Thanks, that's helped.

Joe

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[seh]

I experienced this same problem this morning on a Moto X with Newsblur version 3.5. The only other app running was Email. It took rebooting the phone to get the "Error loading stories" notification bubble to go away.

[dosiecki]

As of 3.5.1 the message should only show a single time, and only if there was an actual error encountered. We still haven't tracked down the source of the errors, so if anyone tech-savvy (preferably running 3.5.5 or higher) sends along a log, it would be a great help!

[joemilbourn]

The latest update (8th Jan '14) has fixed the odd progress indicator, and shows only one error loading stories notification.

If you can point me to some instructions, I'll have a go at capturing a log.

Cheers, Joe

[dosiecki]

https://getsatisfaction.com/newsblur/topics/persistent_error_loading_stories_overlay_on_screen

Finally got a break on this! Was able to repro using a non-premium account. Fix in progress.

[dosiecki]

Looks like for non-premium users, the API returns both a valid response and an error field. We recently started handling errors, and the dual case wasn't correctly written. PR incoming.

[samuelclay]

Drat, I think I know the parameter you're talking about. I can see myself agreeing to that sort of inconsistent behavior for some important endpoint like the single feed's stories endpoint. Anyway, this should probably be fixed on the client/Android side, since somebody somewhere is relying on that error parameter being filled for some other client. Ugh, I wish I had it in me to rewrite the entire API so it could get OAuth and more consistency.

[dosiecki]

Fixed in #462.