Open digitalink2008 opened 1 year ago
Try installing earlier versions to see if the problem is caused by the most recent version you installed.
https://github.com/sandboxie-plus/Sandboxie/releases/tag/v1.8.4 https://github.com/sandboxie-plus/Sandboxie/releases/tag/v1.7.2 https://github.com/sandboxie-plus/Sandboxie/releases/tag/v1.6.7 https://github.com/sandboxie-plus/Sandboxie/releases/tag/v1.5.3
Just tested regression to v1.8.4. I'm receiving the following output when attempting to execute Acrobat in the default sandbox via right click, run in sandbox context menu item of a PDF file.
Acrobat.exe (1164): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
Acrobat.exe (1164): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
Acrobat.exe (1164): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
WerFault.exe (19588): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
WerFault.exe (19588): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
WerFault.exe (19588): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
I just tested the most recent release (v1.9.8) as the release notes had a line item that made me hopeful. Same results though. I'll give even earlier versions a try.
Acrobat.exe (19424): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
Acrobat.exe (19424): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
WerFault.exe (30208): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
WerFault.exe (30208): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
WerFault.exe (21384): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
WerFault.exe (21384): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
Something else to note. Using 7zip as my control program, I get the error behavior above when attempting to execute 7zip, in the sandbox, by opening a zip file. Opening 7zip from the exe does not cause the error to occur.
There is a bug report on the forum that has a similar problem.
Describe what you noticed and did
When attempting to run Acrobat.exe in the sandbox I receive the following:
Acrobat.exe (21724): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
Acrobat.exe (21724): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
WerFault.exe (16060): SBIE2112 Object is not accessible: \??\pipe\hmpalert, call CreateFile (C0000034) access=0012019F initialized=1
WerFault.exe (16060): SBIE2112 Object is not accessible: \WindowsErrorReportingServicePort, call AlpcConnectPort (C0000022) access=001F0001 initialized=1
This is consistent for each attempt to open Acrobat.exe in the sandbox.
Environment: Win 10 Pro 19045.2846 Sandboxie plus v1.9.6 Acrobat Pro v2023.003.20201
Other observations executing other programs such as 7zip in the sandbox work without error.
How often did you encounter it so far?
Every time I attempt to run acrobat.exe in the sandbox
Affected program
Adobe Acrobat
Download link
Unknown
Where is the program located?
The program is installed only outside the sandbox.
Expected behavior
The behavior is occurring since my last update to sandboxie. Previously Acrobat would run without error. I do not remember the previous version of sandboxie that was in use.
What is your Windows edition and version?
Window 10 Pro
In which Windows account you have this problem?
A local account (Standard user).
Please mention any installed security software
Sophos XDR, Duo Security
What version of Sandboxie are you running?
1.9.6
Is it a new installation of Sandboxie?
I just updated Sandboxie from a previous version (I don't remember which one).
Is it a regression?
No response
In which sandbox type you have this problem?
In a standard isolation sandbox (yellow sandbox icon).
Can you reproduce this problem on a new empty sandbox?
I can confirm it also on a new empty sandbox.
Did you previously enable some security policy settings outside Sandboxie?
No response
Crash dump
No response
Trace log
No response
Sandboxie.ini configuration
No response