sandboxie-plus / Sandboxie

Sandboxie Plus & Classic
https://Sandboxie-Plus.com
GNU General Public License v3.0
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SSL on update check website broken cannot check for updates. #3333

Closed thakyZ closed 1 year ago

thakyZ commented 1 year ago

Describe what you noticed and did

So upon opening the application, I get a message from Sandboxie-Plus that reads: "Failed to check for updates, error: server not reachable." To go and fix this issue, I did the following:

  1. Went to the update url which I got from this line: OnlineUpdater.cpp#L13
  2. Noticed my browser returned with an error "SSL_ERROR_RX_RECORD_TOO_LONG"
  3. Removed the s from https and got a page from my ISP (Comcast): image
  4. After pressing "Proceed Anyway" the update checker started working until whatever on the ISP side or a cookie ended up making it happen again.

How often did you encounter it so far?

Whever I launch or check for updates until fixed, and then occurs eventually again.

Affected program

Not relevant

Download link

Not relevant

Where is the program located?

Not relevant to my request.

Expected behavior

My ISP should not be marking your website as a potential risk, I don't know how to go about fixing it as I have not personally encountered it on my servers.

What is your Windows edition and version?

Windows 10 Pro 22H2 64-bit

In which Windows account you have this problem?

Not relevant to my request.

Please mention any installed security software

Microsoft Defender Antivirus, Malware Bytes (free) (not constantly running)

What version of Sandboxie are you running?

Sandboxie-Plus v1.11.2 64-bit

Is it a new installation of Sandboxie?

I have been using the same version for some time.

Is it a regression?

No response

In which sandbox type you have this problem?

Not relevant to my request.

Can you reproduce this problem on a new empty sandbox?

Not relevant to my request.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

No response

offhub commented 1 year ago

Turn off the Advanced Security feature or report it to Comcast. https://www.xfinity.com/support/articles/report-blocked-website