B.A.S.E. game launcher crashes upon startup

[Jimmi212]

Describe what you noticed and did

When I want to open the program through sandboxie, it does not open and this inscription appears:

https://github.com/user-attachments/assets/27f03c62-6152-46ed-b40c-f326d4b786b1

How often did you encounter it so far?

The game launcher was updated on 08/06/2024, before that everything was working fine

Expected behavior

I want the launcher to open and open multiple windows

Affected program

No

Download link

No

Where is the program located?

The program is installed only outside the sandbox.

Did the program or any related process close unexpectedly?

Yes, it did, but I don't know how to attach the .dmp file(s).

Crash dump

Official site: https://baseplatform.online/royalquest

What version of Sandboxie are you running now?

Sandboxie plus 1.14.6 64 bit

Is it a new installation of Sandboxie?

I recently did a new clean installation.

Is it a regression from previous versions?

No

In which sandbox type you have this problem?

In a standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on a new empty sandbox?

I can confirm it also on a new empty sandbox.

What is your Windows edition and version?

Win 10 pro 22h2

In which Windows account you have this problem?

A Microsoft account (Administrator).

Please mention any installed security software

Microsoft Defender

Did you previously enable some security policy settings outside Sandboxie?

No

Trace log

I don't see SBIE2224 error

Sandboxie.ini configuration

## Sandboxie configuration file
#
[GlobalSettings]
[UserSettings_08DA01C0]SbieCtrl_AutoStartAgent=SandMan.exe -autorun
SbieCtrl_EnableAutoStart=yBoxGrouping=:DefaultBox,New_Box
[DefaultBox]
Enabled=yBlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttlTemplate=OpenBluetooth
Template=SkipHookTemplate=FileCopy
Template=qWaveTemplate=BlockPorts
Template=LingerProgramsTemplate=AutoRecoverIgnore
ConfigLevel=10
[New_Box]Enabled=y
BlockNetworkFiles=yRecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%RecoverFolder=%Desktop%
BorderColor=#02f6f6,ttl
Template=OpenBluetoothTemplate=SkipHook
Template=FileCopyTemplate=qWave
Template=BlockPortsTemplate=LingerPrograms
Template=AutoRecoverIgnoreConfigLevel=10
UseFileDeleteV2=y
UseRegDeleteV2=yAutoRecover=y

[offhub]

Could you please provide the name of the game launcher and an official link to download it?

List of crash dump locations to check out:

• C:\Users\%Username%\AppData\Local\CrashDumps
• C:\Windows\Minidump
• C:\Sandbox\%User%\DefaultBox\user\current\AppData\Local\CrashDumps
• C:\Sandbox\%USER%\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
• C:\Windows\MEMORY.DMP (known as %SystemRoot%\MEMORY.DMP)

Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.

[Jimmi212]

Yes, the game is called Royal Quest, here is the official site: https://baseplatform.online/royalquest

[offhub]

Does the launcher open after adding the following setting to your configuration?

WriteFilePath=BASE.exe,%ProgramData%\B.A.S.E\*

[Jimmi212]

Sorry for the confusion, should I add this to the Sandboxie.ini file, if so it doesn't work unfortunately