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Set Up Your SAP Cloud Platform Integration Tenant #4177

Closed pavan141080 closed 4 years ago

pavan141080 commented 4 years ago

Tutorial URL: https://developers.sap.com/tutorials/cp-starter-integration-cpi-onboard-subscribe.html

Please specify the step you are referring to

  1. In your subaccount, select Subscriptions > Process Integration. I am not finiding SaaS application Process Integration in my trial Subaccount

SCP_pi

gauthamkrishna-sap commented 4 years ago

Hi Pavan, Did you create a new subaccount for this trial? You need to entitle your subaccount with the Process Integration service under the Entitlements section. Best Regards, Gautham

pavan141080 commented 4 years ago

Process Integration is part of Entitlements Please find the attached screen prints

CPI1

Still I don't see Process Integration Under Subscriptions. I tried new trial account.

CPI2
gauthamkrishna-sap commented 4 years ago

Hello Pavan, Sorry for the trouble. Can you please provide your subdomain ID & global account ID so that I can ask my team to check this? Best Regards, Gautham

Kyle-MacKenzie commented 4 years ago

Hello, Was this issue ever resolved? I am currently working through a process integration tutorial and am experiencing the same issue. I am using a trial account, and when I navigate to subscriptions to subscribe to Process Integration I do not see it in the subscription list. Thank you, Kyle

gauthamkrishna-sap commented 4 years ago

Hi Kyle, I, unfortunately, did not hear back from Pavan. However, this is not a common issue. For your case, I request you to please check the entitlements for your subaccount. If your subaccount is entitled with Process Integration Runtime & you still can't see the tile, please share your Global Account & Subaccount ID. I will request our team to check your case specifically. Thanks & Best Regards. Gautham

Kyle-MacKenzie commented 4 years ago

Hi Gautham, I have checked my entitlements and I do have access to the Process Integration Runtime as expected. To note, the quota and usage are both limited, as I am using a trial account. I have also attempted creating a new account, and setting the entitlement, with no luck. For my trial account, my global account ID is 05985c19-7c5d-4320-a706-d6989203d26e, and my subaccount ID is ba085114-a8a7-428e-952a-a6b7544f1099. Thank you, Kyle

gauthamkrishna-sap commented 4 years ago

Hello Kyle, Thank you for checking this. Another small check you can do is if your trial account is in the Frankfurt zone. In the meantime, I will create an incident and follow up as well. Thanks & Best Regards, Gautham

Kyle-MacKenzie commented 4 years ago

Hi Gautham, I checked my account and confirmed that my Global account is in EU, while my trial subaccount is in US. I have created another subaccount with the location set to EU, and I can now see the Process Integration in that EU subaccount. My issue appears to be resolved Thank you, Kyle

gauthamkrishna-sap commented 4 years ago

Hello Kyle, Thank you for the confirmation. Best Regards, Gautham

thecodester commented 4 years ago

Thank you for your feedback. The issue seems to be resolved, so I am closing the issue.

If you still have questions, feel free to reopen the issue.