SMTP connect failed

[nitikainfo]

at the time of installation it will gives SMTP connect failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

how could i proceed further??

[sapplica]

Hi,

Kindly send us a screenshot containing the inputs you have given for the Step 4. Thanks!

[nitikainfo]

[nitikainfo]

waiting for your reply!!!!

[sapplica]

Hi,

Before setting the mail server using your Gmail account, please follow the below steps: Go to the ‘Settings’ screen of your Gmail account Click on Forwarding and POP/IMAP Click on "Enable IMAP" radio button to enable IMAP access Save the changes Click on https://www.google.com/settings/security/lesssecureapps and click on "Turn On" radio button to provide access to Sentrifugo to send emails through your Gmail account.

[nitikainfo]

thanks a lot man

[mikemayaka]

Hi, I am experiencing the same problem at step 4 (Mail Server Settings). Kindly assist. See attached screenshot

[intikhabalam786]

I have also same problem with Mail Server Settings when i am configuring with send grid. The error showing Please Help me

[mikemayaka]

I finally resolved this by using the following (for Gmail): Authentication Type: True Username: Google_Username Password: Google_Password SMTP Server: smtp.gmail.com Secure Transport Layer: ssl Port: 465

[ibnsalih]

I am using xampp for test but I am having problem with Mail Server " SMTP connect failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting"

[sapplica]

Hi,

@ibnsalih Kindly provide us a screenshot of the issue with the inputs you have provided in this step 4 of the installation process. Thank you!

[iotappsvilla]

facing the same issue please help me resolve that

[sapplica]

Hi,

@iotappsvilla Kindly try providing the value as 'TLS' in the field 'Secure Transport Layer' in step 4 of the installation process. Thank you!

[ghost]

There is something odd either in the method that you use or something. I have been trying to sort this out without luck. Another thing that I noticed is that you have three instances of PHPMailer. The one I checked dates back from 2013.

Why not upgrade the PHPMailer class and use a single one instead of having three PHPMailer folders with the same content? =/

[sapplica]

Hi,

@eljaunis Thank you for showing interest in our product! We are using the first instance of PHPMailer before the installation process of the application and the second instance of PHPMailer is used in the application framework.

[ghost]

I am not able to make it past this step.

I tried SSL, TLS, 465, 587. My credentials are fine and IMAP is enabled in my Gmail as well as "allow non-secure apps"

When I click "Confirm" the wheel keeps spinning forever until I get an error message.

Is there an easy code add that I can use to have some verbose logging in a file? I can't see logs anywhere either.

[sapplica]

Hi,

@eljaunis Kindly provide us a screenshot of the issue you are facing in step 4 of the installation process. Thank you!

[nitikainfo]

just you have to enable less secure app it is easy same problem i am facing earlier but i made that.

you have to allow less secure app thanks i can solve your problems. we can discuss via teamviewer if you wants.

On Mon, Jan 2, 2017 at 7:32 PM, eljaunis notifications@github.com wrote:

I am not able to make it past this step.

I tried SSL, TLS, 465, 587. My credentials are fine and IMAP is enabled in my Gmail as well as "allow non-secure apps"

When I click "Confirm" the wheel keeps spinning forever until I get an error message.

Is there an easy code add that I can use to have some verbose logging in a file? I can't see logs anywhere either.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/sapplica/sentrifugo/issues/29#issuecomment-269976282, or mute the thread https://github.com/notifications/unsubscribe-auth/ASv_WOgEXylcOl7dF9j0uC9GfbreX7GZks5rOQN6gaJpZM4IqL0B .

[ltsz16]

Same problem as everyone else. Tried using gmail instead of our own email account. Made sure that credentials are correct, IMAP enabled and allow non-secure apps. Tried port 587 and 465. Where is the log file I can tail so that I can try to debug this. Here is the screenshot

[mikemayaka]

Try the following options: Secure Transport Layer: ssl Port: 465

On Fri, Mar 24, 2017 at 6:53 PM, Luke Todd notifications@github.com wrote:

Same problem as everyone else. Tried using gmail instead of our own email account. Made sure that credentials are correct, IMAP enabled and allow non-secure apps. Tried port 587 and 465. Where is the log file I can tail so that I can try to debug this. Here is the screenshot [image: screenshot] https://cloud.githubusercontent.com/assets/10711494/24302228/9379d6e2-1077-11e7-9f01-5b7923fd4148.png

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[ltsz16]

Apparently Google has changed their security. In addition to allowing less secure apps. and IMAP there is a third step. After many days of trying I received an email from Google saying that an account was trying to access using my credentials but since it geographically wasn't near me they were blocking it but I could specify that it was me. I did so and then the install began to work for me.

[ebronne]

Hello I am having a peculiar issue here. I am trying to use the forgotten password and I receive an error as below:

I also noticed I cannot change the mail settings when I go to setting on the admin settings. It gives me an "Invalid Parameters" error immediately I save changes and then reverts to the previous settings.

[hrdiistedu]

at the time of installation it will gives SMTP connect failed https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

[sapplica]

Hi,

Kindly send us a screenshot of the issue to support@sentrifugo.com. Thank you!

[ghost]

I'm having the same issue. It says invalid parameters when I use gmail. When I use the actual e-mail address it freezes and goes to a 500 internal server error.

[tribal2]

In case you have gmail with 2 factor authentication:

1. Generate app password here
2. Complete form with info below

Authentication Type: True Username: your.username@gmail.com Password: password_generated_in_step_1 SMTP Server: smtp.gmail.com Secure Transport Layer: ssl Port: 465

[abidsplanet]

I am also facing this problem. I am using google g suit. Made sure that credentials are correct, IMAP enabled and allow non-secure apps. Tried port 587 and 465. Here is the screenshot

[huddleberry]

I am having the exact same issue as Ghost above. Is there no one way solution for this?

[huddleberry]

[hrdiistedu]

i still can figured out whats wrong? i already do the things you want me to edit. help guys thanks!

On Fri, Jun 2, 2017 at 1:46 AM, huddleberry notifications@github.com wrote:

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[gizawsim]

hey dear....i was installing sentrifugo...I have installed and I got the user name and password using pdf like empp0001 and the password...but I couldn`t login using this pass. what is the problem...please help me

[sapplica]

Hi,

Kindly use the 'Forgot Password' option below the login button to get a new password. Try to log into the application using the new password. Do get back to us, if the issue still persists. Thank you!

[Pramodmahali]

Hello Sir,

Today I have installed Sentrifugo V-3.2 with XAMPP-win32-5.6.31 on windows 8.1-64 bit. When I am trying to configure, it getting error. Also I am complete below step... Before setting the mail server using your Gmail account, please follow the below steps: Go to the ‘Settings’ screen of your Gmail account Click on Forwarding and POP/IMAP Click on "Enable IMAP" radio button to enable IMAP access Save the changes Click on https://www.google.com/settings/security/lesssecureapps and click on "Turn On" radio button to provide access to Sentrifugo to send emails through your Gmail account.

But after that getting same error.

How could I proceed further.... Pls suggest me... /\

[Pramodmahali]

Hello Sir,

I am waiting for your answer.... Pls help me....

[sapplica]

Hi,

Kindly try using the Port as '567' and click on 'Confirm' button.

If the issue still persists, kindly replace the code with the below line of code in 'step4.php' file and click on the 'Confirm' button in the step 'Mail Server Settings'. Kindly provide us a screenshot of the error displayed on the screen.

Path: ...(application location...)...(application name)...\install\step4.php

Replace the code: $mail->SMTPDebug = 0; with $mail->SMTPDebug = 1;

Thank you!

[alvindutt]

2017-10-04 00:51:04 SMTP ERROR: Failed to connect to server: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060) 2017-10-04 00:51:04 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

get the following error still

[sapplica]

Hi,

Kindly contact your service provider to provide permissions to send and receive emails. Thank you!

[johndavemanuel]

hi ia m having same issue SMTP failed.

[sapplica]

Hi,

@johndavemanuel Kindly replace the code with the below line of code in 'step4.php' file and click on the 'Confirm' button in the step 'Mail Server Settings'. Provide us a screenshot of the error displayed on the screen. Thank you!

Path: ...(application location...)...(application name)...\install\step4.php

Replace the code: $mail->SMTPDebug = 0; with $mail->SMTPDebug = 1;

[chnouman]

still getting error 2017-12-31 10:09:34 CLIENT -> SERVER: EHLO localhost 2017-12-31 10:09:46 CLIENT -> SERVER: AUTH LOGIN 2017-12-31 10:09:58 CLIENT -> SERVER: Y2hub3VtYW4yMDBAZ21haWwuY29t 2017-12-31 10:09:59 CLIENT -> SERVER: T3JhY2xlYWNjb3VudF9jaDIwMEBnbWFpbC5jb21fMg== 2017-12-31 10:10:01 SMTP ERROR: Password command failed: 535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials g20sm37358620edb.75 - gsmtp 2017-12-31 10:10:01 SMTP Error: Could not authenticate. 2017-12-31 10:10:01 CLIENT -> SERVER: QUIT 2017-12-31 10:10:02 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

[LeDangIUH]

Please help me!... I'm having same issue SMTP failed.

[chnouman]

have you changed the code $mail->SMTPDebug = 0; with $mail->SMTPDebug = 1;? and have you used google app password instead of your orignal password?

[neoscythe]

Hi,

Im also having the same issue. I have tried my gmail and enabled imap but didnt work. I switched to to my godaddy email and still the same. I hosted the sentrifugo to my existing godaddy hosting and under a subdirectory of one of my domains. Is there anything else I need to change?

[blckhwk]

use different port instead of port 25, if you are using SSL use port 465 if TLS/STARTTLS use port 587

[neoscythe]

I already tried every port ssl or tls and nothing works. Is there something in the php that needs to be changed?

[neoscythe]

I enabled debug and it said: 2018-03-02 16:10:13 SMTP ERROR: Failed to connect to server: Connection refused (111) 2018-03-02 16:10:13 SMTP connect() failed.

[abuarkan]

Dear master,

i tried install sentrifugo on XAMPP. i made chages on step4 $mail->SMTPDebug = 0; with $mail->SMTPDebug = 1;?

error message has been captured, as attach

i was login on web browser .. and i change IMAP status to be enabled

any advice or idea to solve this problem..

regards

bneo

[Jamesjames44]

Hi,

Try the below:

Click on https://myaccount.google.com/lesssecureapps and click on "Turn On" radio button to provide access to Sentrifugo to send emails through your Gmail account.

For security, we accessed this URL https://accounts.google.com/b/0/DisplayUnlockCaptcha

[maniva]

If you have problem on sending email please change the file mail_settings_constants.php located in the public folder

[ibnusulaiman83]

Hai..If u are Centos user. Please consider to use this tutorial https://devops.profitbricks.com/tutorials/configure-a-postfix-relay-through-gmail-on-centos-7/

[faisal0007]

I am not able to make past this step #4

I tried SSL, TLS, 465, 587. My credentials are fine and IMAP is enabled in my Gmail as well as "allow non-secure apps"

When I click "Confirm" the wheel keeps spinning forever until I get an error message. I have tried each and everything i can say.

I am hosting this on GoDaddy server. Kindly guide me as soon as possible.

Thanks in advance