/usr/bin/sigtool: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib/libclamav.so.6)

[GoogleCodeExporter]

What steps will reproduce the problem?
1. launch clamtk from terminal
2. the GUI says updates are available, double click update and it shows GUI is 
5.07 no update available, but shows 0 signatures installed with 19141 available
3. press OK and it says signatures are current but still shows 0 signatures 
installed, nothing gets updated and in terminal the line:
"/usr/bin/sigtool: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.20' not found 
(required by /usr/lib/libclamav.so.6)" no quotes continues to repeat itself 
even though the file is present in /usr/lib

What is the expected output? that the signatures will update What do you see 
instead? says they're up to date after pressing ok to update them but there are 
no signatures, hence unable to scan any file it says they're all good (because 
its checking them with no signatures to check for)

What version of the product are you using? 5.07 clamtk On what operating 
system? Archlinux 3.14.1-1

Please provide any additional information below.
root@arch-bill /home/bill # /usr/lib/libstdc++.so.6 | grep GLIBCXX              

[1]    11163 segmentation fault (core dumped)  /usr/lib/libstdc++.so.6 | 
       11164 exit 1                            grep --color=auto GLIBCXX

Original issue reported on code.google.com by vincenti...@gmail.com on 29 Jun 2014 at 10:56

[GoogleCodeExporter]

it was working in 5.06 before upgrading to 5.07

Original comment by vincenti...@gmail.com on 29 Jun 2014 at 10:58

[GoogleCodeExporter]

Hi,

Thanks for letting me know.  There was a recent update of ClamAV (engine) and 
I'm wondering if that is the cause.  Can you type "sigtool --list-sigs |less" 
from the commandline (no quotes) to ensure it is working okay?

Also, there was a problem with a recent version of Perl and Arch as reported 
here:
https://aur.archlinux.org/packages/clamtk/

Does that look familiar?

Thanks,
Dave M

Original comment by dave.n...@gmail.com on 1 Jul 2014 at 10:54

[GoogleCodeExporter]

Thank you Dave,

Yes I had updated ClamAV and ClamTK, also added Clamassasin all same day.

here's the results of the command (terminal is set to 100000 lines back
scroll, so it actually creates >1000000 lines of ~'s):
*root@arch-bill /home/bill #* sigtool --list-sigs |less

*~*
*~*
*~*
*~*
*~*
*(END)*

Then "q" to quit, up arrow shows me this:

sigtool: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.20' not found
(required by /usr/lib/libclamav.so.6)
root@arch-bill /home/bill #

The Arch link problem https://aur.archlinux.org/packages/clamtk/ looks
similar, possibly same issue, but recompiling is way over my head.
My son installed Arch on my pc and isn't available for support, I was
learning Ubuntu, then Mint but not advanced enough in Arch to troubleshoot
at compile level.

-Bill

Original comment by vincenti...@gmail.com on 1 Jul 2014 at 10:19

[GoogleCodeExporter]

Hello Dave,

I updated all the perl stuff i could find installed on my pc via "pacman
-Ss perl"  (15 of them including perl) and re-installed clamtk 5.07 but
that didn't do it, it would get a segment error and core dump with no
reference to the GLIBXX file as before.
So i rolled ClamAV back to 0.98.1-2 as per below (from 0.98.4-1) and now
ClamTK 5.07 is working. So problem might be ClamAV?

*root@wherever /#* pacman -U
/path/to/.pacman/pkgs/clamav-0.98.1-2-x86_64.pkg.tar.xz

-Bill

On Tue, Jul 1, 2014 at 3:19 PM, William Vincenti <vincentiwilliam@gmail.com>
wrote:

Original comment by vincenti...@gmail.com on 2 Jul 2014 at 5:45

[GoogleCodeExporter]

Hi Bill,

Thanks for the additional information.  This looks like an issue with ClamAV or 
the packaging of ClamAV or ... <insert something here> - but does not look like 
a ClamTk issue.  Obviously ClamTk relies on ClamAV and will not work without 
ClamAV running properly.  The command I asked you to run should have given you 
results like this:
Worm.Padowor.A-zippwd
Trojan.Dumador-31-zippwd-1
Worm.Kimazo.A-zippwd
Worm.Banwarum.B-zippwd
Exploit.HTML.ObjectType
HTML.Phishing.Bank-1
Exploit.HTML.MHTRedir.1n
Exploit.HTML.MHTRedir.2n
Exploit.HTML.MHTRedir.3n
Exploit.HTML.DragDrop
...<snip>

Can you try posting this with some Arch folks?  We can leave this bug report 
open in the meanwhile, but I'm not sure what to do from my end, if anything.  
If I can be of additional help I will jump in, but I recommend talking to 
someone who knows Arch (and I do not).

Thanks,
Dave M

Original comment by dave.n...@gmail.com on 2 Jul 2014 at 11:02

[GoogleCodeExporter]

Thank you Dave,

Yes will check the Arch community. I agree on ClamAV issue not TK. 5.07 is
working correctly with the earlier release of ClamAV.

-Bill

Original comment by vincenti...@gmail.com on 2 Jul 2014 at 10:26

[GoogleCodeExporter]

oh and yes, the command you gave me produced the correct results this time
also as you show.

On Wed, Jul 2, 2014 at 3:25 PM, William Vincenti <vincentiwilliam@gmail.com>
wrote:

Original comment by vincenti...@gmail.com on 2 Jul 2014 at 10:27

[GoogleCodeExporter]

Closing for now... open a new one if I can be of assistance.

Original comment by dave.n...@gmail.com on 10 Aug 2014 at 9:56

• Changed state: Invalid

[GoogleCodeExporter]

Thank you for your assistance

Original comment by vincenti...@gmail.com on 15 Aug 2014 at 11:58