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satismeter / satismeter-android

SatisMeter NPS Android SDK
https://www.satismeter.com
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Satismeter dialog disappears #4

Closed borjaruiz closed 3 years ago

borjaruiz commented 4 years ago

Hi,

I'm trying your sdk, and I have a problem while displaying any dialog at the same time that satismeter nps is shown.

In that moment, your nps dialog disappears before the user being able to click any score.

Tested in android 9 and 10.

jsedlacek commented 4 years ago

@borjaruiz Thanks for reporting. Let me check if can we fix that.

marsalmonico commented 4 years ago

Also when I click outside the nps dialog, it disappears. So is too easy to accidentaly close it before the user clicks any score. Tested in Android 7 and 8. Could be possible to add a parameter to manage if cancel the activity/dialog when touching outside?

borjaruiz commented 4 years ago

Hi, still waiting a solution... No library updates since may 2019...

jsedlacek commented 4 years ago

@borjaruiz thanks for checking. We are going to investigate more next week, and get back to you.

jsedlacek commented 4 years ago

We have added a gray overlay that indicates that the survey can be closed by clicking outside of it.

Available in version 1.3.0.

@marsalmonico @borjaruiz Does this work for you? Please comment/reopen if you still observe incorrect behavior.

borjaruiz commented 3 years ago

The gray overlay is ok, but we need to be able to configure if we want the dialog to be cancelled when clicking outside. (like native dialogs, setCancelable). This way the user will be forced to select an option.

jsedlacek commented 3 years ago

@borjaruiz let me check with the team what can we do about making the dialog not cancellable by clicking away from the dialog.

jsedlacek commented 3 years ago

@borjaruiz Fixed in version 1.4.0