satoshipay / solar

🌞 Stellar wallet. Secure and user-friendly.
https://solarwallet.io
MIT License
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Stellar account needs resolving. #1333

Open DMT012 opened 1 week ago

DMT012 commented 1 week ago

GAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWHF

This is my account and I have proof of deposits. Is it possible two of us were using the same accounts?

Anyone know how I can reopen this https://github.com/satoshipay/solar/issues/205 and https://github.com/satoshipay/solar/issues/595 to try to fix. I have been trying to resolve this for two years.

Debbie F

Add [Steve Huffman] #personal GAAAAA…AAAWHF https://github.com/satoshipay/solar/issues/205 Closed stellar-expert-deploy opened this issue on Oct 27, 2022 · 7 comments Closed https://github.com/satoshipay/solar/issues/595#top https://github.com/satoshipay/solar/issues/205 stellar-expert-deploy opened this issue on Oct 27, 2022 · 7 comments Comments @stellar-expert-deploy

stellar-expert-deploy commented https://github.com/satoshipay/solar/issues/595#issue-1424652972 Address: GAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWHF Tags: personal Title: Steve Huffman Requested by @shuff18

Over 35000 XLM (Stellar) tokens sent to my ledger live account. I cannot transfer these tokens from this account! I have password phrase for my Nano X hardware and have tried many times to RE-set and still not able to transfer, sell or trade my tokens under this account. Ledger support says must be a bug or burn token address-how can this be? Please investigate and inform. Thank you, Steve Huffman @CryptoHobbyist

CryptoHobbyist commented https://github.com/satoshipay/solar/issues/595#issuecomment-1292837118 @orbitlens @CryptoHobbyist

CryptoHobbyist commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312156914 @shuff18 did you get ledger to help you out? @shuff18

shuff18 commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312281599 via email No! Complete runaround sending transaction records, etc….Somehow the stellar account with ledger live was a test or “burn” address from the according to Michael who was the support rep for ledger assisting me.I deposited several thousand$ worth of stellar tokens in conjunction with a few thousand XLM tokens deposited into that account from stellar as payments of some sort.I always had my original pass phrase for my ledger nano and tried everything I could to sell or withdrawal my 35000 XLM tokens with no positive results.After everything I closed the stellar account out of frustration and total disappointment!

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On Friday, November 11, 2022, 12:13 PM, CryptoHobbyist @.***> wrote:

@shuff18 did you get ledger to help you out?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> @shuff18

shuff18 commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312360273 via email Can you investigate/help?I deleted that account in ledger live, although I still have all transactions in my ledger Nanox going back to 2019!Please let me know.Thank you,Steve Huffman

Sent from Yahoo Mail for iPhone

On Friday, November 11, 2022, 12:13 PM, CryptoHobbyist @.***> wrote:

@shuff18 did you get ledger to help you out?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> @CryptoHobbyist

CryptoHobbyist commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312829742 @shuff18 Stellar.expert is a Stellar Blockchain explorer to help people have a tool to look at transactions other than developing your own coding to view the open transactions it has no connection to support from the Stellar Development Foundation.

As you seek help be very careful to NEVER GIVE ANYONE your private keys, passwords, or recover phrases. NEVER USE A THIRD PARTY WEBSITE to input this kind of information. Since you have commented her be very careful that someone posing as "Tech Support" contacts you and asks for these things. @CryptoHobbyist

CryptoHobbyist commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312830698 • edited @shuff18 Tech Support at ledger is your best bet or message boards who support ledger can have some very helpful people. Just be very cautious as state above. Always post questions in open forms scammers will try to DM people.

Stellar.expert can help you look up transactions on the Stellar Blockchain Ledger side which is not dangerous to share with tech support or people who might be able to help. JUST NEVER GIVE KEYS @shuff18

shuff18 commented https://github.com/satoshipay/solar/issues/595#issuecomment-1312888737 via email Understood!Thank you

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On Sunday, November 13, 2022, 1:49 PM, CryptoHobbyist @.***> wrote:

@shuff18 Tech Support are ledger is your best bet or message boards who support ledger can have some very helpful people. Just be very cautious as state above. Always post questions in open forms scammers will try to DM people.

Stellar.expert can help you look up transactions on the Stellar Blockchain Ledger side which is not dangerous to share with tech support or people who might be able to help. JUST NEVER GIVE KEYS

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

Demilewis commented 6 days ago

GAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWHF

This is my account and I have proof of deposits. Is it possible two of us were using the same accounts?

Anyone know how I can reopen this #205 and #595 to try to fix. I have been trying to resolve this for two years.

Debbie F

Add [Steve Huffman] #personal GAAAAA…AAAWHF #205 Closed stellar-expert-deploy opened this issue on Oct 27, 2022 · 7 comments Closed #595 (comment) #205 stellar-expert-deploy opened this issue on Oct 27, 2022 · 7 comments Comments @stellar-expert-deploy

stellar-expert-deploy commented #595 (comment) Address: GAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWHF Tags: personal Title: Steve Huffman Requested by @shuff18

Over 35000 XLM (Stellar) tokens sent to my ledger live account. I cannot transfer these tokens from this account! I have password phrase for my Nano X hardware and have tried many times to RE-set and still not able to transfer, sell or trade my tokens under this account. Ledger support says must be a bug or burn token address-how can this be? Please investigate and inform. Thank you, Steve Huffman @CryptoHobbyist

CryptoHobbyist commented #595 (comment) @orbitlens @CryptoHobbyist

CryptoHobbyist commented #595 (comment) @shuff18 did you get ledger to help you out? @shuff18

shuff18 commented #595 (comment) via email No! Complete runaround sending transaction records, etc….Somehow the stellar account with ledger live was a test or “burn” address from the according to Michael who was the support rep for ledger assisting me.I deposited several thousand$ worth of stellar tokens in conjunction with a few thousand XLM tokens deposited into that account from stellar as payments of some sort.I always had my original pass phrase for my ledger nano and tried everything I could to sell or withdrawal my 35000 XLM tokens with no positive results.After everything I closed the stellar account out of frustration and total disappointment!

Sent from Yahoo Mail for iPhone

On Friday, November 11, 2022, 12:13 PM, CryptoHobbyist @.***> wrote:

@shuff18 did you get ledger to help you out?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> @shuff18

shuff18 commented #595 (comment) via email Can you investigate/help?I deleted that account in ledger live, although I still have all transactions in my ledger Nanox going back to 2019!Please let me know.Thank you,Steve Huffman

Sent from Yahoo Mail for iPhone

On Friday, November 11, 2022, 12:13 PM, CryptoHobbyist @.***> wrote:

@shuff18 did you get ledger to help you out?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> @CryptoHobbyist

CryptoHobbyist commented #595 (comment) @shuff18 Stellar.expert is a Stellar Blockchain explorer to help people have a tool to look at transactions other than developing your own coding to view the open transactions it has no connection to support from the Stellar Development Foundation.

As you seek help be very careful to NEVER GIVE ANYONE your private keys, passwords, or recover phrases. NEVER USE A THIRD PARTY WEBSITE to input this kind of information. Since you have commented her be very careful that someone posing as "Tech Support" contacts you and asks for these things. @CryptoHobbyist

CryptoHobbyist commented #595 (comment) • edited @shuff18 Tech Support at ledger is your best bet or message boards who support ledger can have some very helpful people. Just be very cautious as state above. Always post questions in open forms scammers will try to DM people.

Stellar.expert can help you look up transactions on the Stellar Blockchain Ledger side which is not dangerous to share with tech support or people who might be able to help. JUST NEVER GIVE KEYS @shuff18

shuff18 commented #595 (comment) via email Understood!Thank you

Sent from Yahoo Mail for iPhone

On Sunday, November 13, 2022, 1:49 PM, CryptoHobbyist @.***> wrote:

@shuff18 Tech Support are ledger is your best bet or message boards who support ledger can have some very helpful people. Just be very cautious as state above. Always post questions in open forms scammers will try to DM people.

Stellar.expert can help you look up transactions on the Stellar Blockchain Ledger side which is not dangerous to share with tech support or people who might be able to help. JUST NEVER GIVE KEYS

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

Dear @DMT012,

I hope that your issue has been resolved by now. If not, I sincerely apologize for the delayed response. To assist you further, I recommend reaching out to the support team, who can provide expert guidance and help you through the recovery process.

I have already created a support ticket on your behalf with the ID XLM7638, which you will need to reference when contacting them. You can access recovery guidelines and additional support by visiting the following link: Stellar Network Dapps Support Ticket Requests.

Once on the page, you will find a live chat bubble in the bottom right corner. Click on it to begin a conversation with one of their support agents, who will assist you in resolving the issue promptly.

For immediate assistance, using the live chat feature will be the quickest way to connect with a support agent.

Thank you for your patience, and I trust this matter will be resolved for you soon.

Best regards