There's currently a lot of information there about what changed in tickets. But I would prefer if all the 'reassigned' and 'assigned' information is something I can view OPTIONALLY when I'm viewing the ticket details.
Instead having a distinct list of all the recently changed tickets, showing the time of change and the current status would be really helpful.
Also I imagine a section showing all the unassigned tickets would be great.
There's currently a lot of information there about what changed in tickets. But I would prefer if all the 'reassigned' and 'assigned' information is something I can view OPTIONALLY when I'm viewing the ticket details.
Instead having a distinct list of all the recently changed tickets, showing the time of change and the current status would be really helpful.
Also I imagine a section showing all the unassigned tickets would be great.