search

sboesen / remotely-sync

fork of remotely-save with security upgrades
Apache License 2.0
212 stars 8 forks source link

[Bug]: Synchronization error：password_not_matched #57

Closed ddvcx closed 11 months ago

ddvcx commented 11 months ago

What happened?

When I use WebDAV synchronization, Got error message: "password_not_matched," I have ensured that the username and password is correct. Here is the log file：

[2023-12-05T11:12:46+08:00] password is blank?  true  remote has metadata?  false
[2023-12-05T11:12:46+08:00] ERROR! MESSAGE: password_not_matched, STACK: Error: password_not_matched
    at Rx.syncRun (plugin:remotely-secure:180:2022)

What OS are you using?

Android

What remote cloud services are you using?

webdav

Version of the plugin

0.4.24

Version of Obsidian

1.4.16

Using password or not

Ensure no sensitive information

sboesen commented 11 months ago

Hey, thanks for filing the bug and sorry you're getting this error :(

I just checked and it's working for me, which is odd.

Could you please try deleting the folder on your webdav server and synchronizing with the same device twice in a row?

Do any of the devices sync after you get this error, or do they all error?

ddvcx commented 11 months ago

Thank you for your reply. I conducted the following tests.

  1. After this error occurs, other Android devices also encounter the same issue.
  2. The error disappears after deleting all files on WebDAV.
xppx99 commented 11 months ago

Hello,

I have the same problem, in iOS and also Mac.

@sboesen , when you sugested "Could you please try deleting the folder on your webdav server and synchronizing with the same device twice in a row?", what folder are you referring to?

Thanks

sboesen commented 11 months ago

To clarify I'm saying try to delete the folder on your remote sync service (dropbox, webdav, s3, or onedrive) and re-sync.

Syncing twice on a row from the same device should work, and is a decent test that the encryption password (if used) is identical - if fails to work after a successful sync then it's probably an issue with the plugin.

@xppx99 are you using encryption? If so, are you sure the password is identical on both devices?

I've removed all password checking functionality; getting password_matched means the decryption failed, which is probably due to a password mismatch.

xppx99 commented 11 months ago

I'm not using encryption.

Followed your suggestion:

  1. Delete the folder and re-synced.
  2. The first sync return an error on 1 file, did not understand why. Retried it a few times and the same resulted the same error
  3. Activated the sync of the config folder, and the sync "magically" worked.
  4. confirmed also on my iphone.
  5. When activating "./trash" sync, returns a different error (but I think is unrelated with this topic): 
    
remotely-secure-1702415299722: abort sync, triggerSource=manual, error while syncing

trash/: Request failed, status 405

sboesen commented 11 months ago

Hmm, glad the syncing is working but sorry you're getting an odd error syncing the trash folder. Let me open that as a new issue

borg1622 commented 11 months ago

To clarify I'm saying try to delete the folder on your remote sync service (dropbox, webdav, s3, or onedrive) and re-sync.

@sboesen Could you add this information to the WebDAV section of the usage instructions as well, please? Or put it as general advice regardless of the storage backend type.

P.S.: In the S3 bucket section there is already a hint.

sboesen commented 11 months ago

Done! Good suggestion, added a general troubleshooting section.