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scakemyer / plugin.video.quasar

Quasar add-on for Kodi
https://quasar.surge.sh/
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Quasar crashing upon startup #850

Open rahimf50 opened 7 years ago

rahimf50 commented 7 years ago

Quasar has been timing out when trying to use any of the sub headings under TV or Movies such as trending or popular. That is if Quasar starts, it has also been crashing upon startup which may be the cause of the timeouts.

Expected Behavior

List of trending movies or tv shows appears when heading is clicked

Current Behavior

Quasar times out after clicking on any of the sub headings ie. trending

Possible Solution

Steps to Reproduce (for bugs)

  1. Run Quasar
  2. Click on either movie or tv shows
  3. Click on Trending

Context

I am unable to search for particular popular shows

Your Environment

Kodi 17 Quasar version 9.78 for windows x64 Windows 10

elgatito commented 7 years ago

Open Quasar settings in Kodi and save them (to initialize default settings). Then try again.

rahimf50 commented 7 years ago

I have opened the settings and saved them to default. Quasar is no longer crashing however the subheadings and search functions under the movies and tv tab are still not working.

From: elgatito notifications@github.com Sent: May 15, 2017 6:34 AM To: scakemyer/plugin.video.quasar Cc: rahimf50; Author Subject: Re: [scakemyer/plugin.video.quasar] Quasar crashing upon startup (#850)

Open Quasar settings in Kodi and save them (to initialize default settings). Then try again.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/scakemyer/plugin.video.quasar/issues/850#issuecomment-301388222, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbXqfedKmxDMKlhs_qwJ5tUcSE7JzAoFks5r5_IHgaJpZM4NatuI.

elgatito commented 7 years ago

It was not starting at all, because of missing settings. So you need to post new log file to find the reason.

rahimf50 commented 7 years ago

log address

https://logs.tvaddons.ag/pkrvtd3es

From: elgatito notifications@github.com Sent: May 15, 2017 12:23 PM To: scakemyer/plugin.video.quasar Cc: rahimf50; Author Subject: Re: [scakemyer/plugin.video.quasar] Quasar crashing upon startup (#850)

It was not starting at all, because of missing settings. So you need to post new log file to find the reason.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/scakemyer/plugin.video.quasar/issues/850#issuecomment-301459045, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbXqfREbH26GYKaNKZIpK6slSpjAl5jTks5r6EOtgaJpZM4NatuI.

rahimf50 commented 7 years ago

here is another log showing Quasar starting fine but then timing out after clicking the trending heading under movies.

http://logs.tvaddons.ag/p7i6bbjat

Thanks for all the help

philwolstenholme commented 7 years ago

Looks like you have some port mapping/UPnP errors @rahimf50 - is UPnP blocked/turned off on your router?

rahimf50 commented 7 years ago

I'm not sure. How would I check for this? I doubt it because it was working just fine last week and then just stopped.

I just confirmed that UPnp is enabled on both my router and computer @philwolstenholme @elgatito

rahimf50 commented 7 years ago

I am making some progress I can go into the trending section and it loads a list but then when I click next it stalls.

elgatito commented 7 years ago 
10:34:06.330 T:7732  NOTICE:  [plugin.video.quasar] ERRO  libtorrent   ▶ logAlerts        portmap_error_alert: could not map port using NAT-PMP: network failure

Quasar can't bind ports. Firewall or security limitations?

rahimf50 commented 7 years ago

I do not have a firewall setup or security limitations other than what come with Windows 10

philwolstenholme commented 7 years ago

In the end, I reinstalled Kodi/Librelec and Quasar and now it's working fine (I was having similar problems to you before).

On Tue, 23 May 2017, 7:00 pm rahimf50, notifications@github.com wrote:

I do not have a firewall setup or security limitations other than what come with Windows 10

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/scakemyer/plugin.video.quasar/issues/850#issuecomment-303482671, or mute the thread https://github.com/notifications/unsubscribe-auth/AGC9DSoGHfDBRuxlI38Mn1w5yj0vzeumks5r8x6kgaJpZM4NatuI .