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scandihealth / lpr3-docs

https://scandihealth.github.io/lpr3-docs/
MIT License
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Can't login to LPR3 administration module #254

Closed joelmetodika closed 5 years ago

joelmetodika commented 5 years ago

Hi, I get the following error message when trying to login to the LPR3 administration module: "DXC Traffic Manager: the service is temporarily unavailable (503). Please try again later." We are in the middle of doing "tilslutningstest" related things and really need to know when this will be available again.

Regards Joel Metodika AB screen shot 2018-12-11 at 15 37 06

maagaard-DXC commented 5 years ago

We are currently deploying this weeks scheduled service pack so that is why you are getting this error. Service will be available again tomorrow.

joelmetodika commented 5 years ago

Ok, where is this schedule available for viewing? At what time tomorrow will it be up and running?

maagaard-DXC commented 5 years ago

Environment will be up and running first thing. Schedule can be seen in Milestones here: https://github.com/scandihealth/lpr3-docs/milestones

joelmetodika commented 5 years ago

Ok, thanks for the information and quick responses!

Regards Joel

joelmetodika commented 5 years ago

We could login and report to the admin module and test environment this morning but now it's not possible. We get a "com.google.gwt.user.client.rpc.StatusCodeException" when trying to login to the admin module and ECONNREFUSED when trying to report through our system. Are you doing more maintenance work?

It is really urgent that we get this solved as soon as possible since we do our tilslutningstest at the moment.

TueCN commented 5 years ago

The test service is currently experiencing problems. We are working on restoring normal behavior.

However, also note that there is a known issue regarding stale browser caches when new builds are deployed.

Wait for the service to come back online and also please clear your browser cache as described on https://github.com/scandihealth/lpr3-docs/issues/219#issuecomment-438594500

joelmetodika commented 5 years ago

Now it works. Thanks!