'All videos failed to ingest properly' on 480p and 360p

[angelamontemayor]

I downloaded a video from youtube using a video download app (4k Video Downloader), and I selected the video quality as "High Quality" (or 480p). Upon feeding it to the greyscale scanner tutorial, I get the following error:

Traceback (most recent call last): File "grayscale_conversion.py", line 37, in <module> main() File "grayscale_conversion.py", line 27, in main cl.run(output, sp.PerfParams.manual(50, 250)) File "/usr/local/lib/python3.5/dist-packages/scannerpy/client.py", line 1336, in run storage.ingest(self, streams) File "/usr/local/lib/python3.5/dist-packages/scannerpy/storage.py", line 244, in ingest sc.ingest_videos(to_ingest[i:i+batch], inplace=False, force=True) File "/usr/local/lib/python3.5/dist-packages/scannerpy/client.py", line 1016, in ingest_videos raise ScannerException(ingest_result.result.msg) scannerpy.common.ScannerException: All videos failed to ingest properly

After changing the video to 360p, I get the same error. It only worked for me on 240p resolution. Here is the video at 480p resolution on google drive: https://drive.google.com/file/d/11bL88z_eOOiARe87z8VnPlz9sYIOhXXM/view?usp=sharing

[willcrichton]

What do you mean by feeding it to the tutorial? grayscale_conversion.py assumes the existence of a file sample-clip.mp4 in the directory you call the script.

[angelamontemayor]

Right, thats what I meant. I placed both videos (the 240p and 480p) inside of the /opt/scanner/examples/apps/walkthroughs directory, and I called the script separately on both of the videos, and it only produced output for the 240p video.

[willcrichton]

Can you try rm -r ~/.scanner/db and re-run with the 480p video? I wasn't able to reproduce the error on my machine.

[willcrichton]

Closing this for now but we can reopen if it seems like a persistent issue.