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schana / carim-clock

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Fitbit Sense . No data. #1

Closed Tombella closed 3 years ago

Tombella commented 3 years ago

I have a new Sense and loved your clock face. Worked fine for a day or two but now no data is displayed just the icons..

Uninstalled, installed, rebooted, no joy. Fitbit help says ask you.

Can you fix this?

schana commented 3 years ago

Most likely cause is battery saving preferences on your phone that prevent communication between the watch and the Fitbit app. The Fitbit app needs to be able to run in the background.

Tombella commented 3 years ago

Fitbit has run in background permission.  SPECTRUM face works fine and several others do as wellOn Aug 20, 2021 12:02 PM, Nathaniel Schaaf @.***> wrote: Most likely cause is battery saving preferences on your phone that prevent communication between the watch and the Fitbit app. The Fitbit app needs to be able to run in the background.

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schana commented 3 years ago

This is now happening on mine too. Fitbit recently released an update, so I'll have to see what they broke. It's likely the weather updating portion.

Tombella commented 3 years ago

It seemed that the weather info disappeared first but I am not sure.It is a great face, lots of dat, but concise Thanks On Aug 20, 2021 2:49 PM, Nathaniel Schaaf @.***> wrote: This is now happening on mine too. Fitbit recently released an update, so I'll have to see what they broke. It's likely the weather updating portion.

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schana commented 3 years ago

Yeah. They are now returning an int where they used to return a string. I'll have to update the watch face. Sorry for the inconvenience.

Tombella commented 3 years ago

Not to worry.  Please let me know when I should try again.I appreciate the response On Aug 20, 2021 5:39 PM, Nathaniel Schaaf @.***> wrote: Yeah. They are now returning an int where they used to return a string. I'll have to update the watch face. Sorry for the inconvenience.

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schana commented 3 years ago

resolved 16747f1ae567390521ad78f8076780978d3625a3

schana commented 3 years ago

I submitted the update to fitbit for review.

Tombella commented 3 years ago

Thank youOn Aug 21, 2021 11:09 AM, Nathaniel Schaaf @.***> wrote: I submitted the update to fitbit for review.

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schana commented 3 years ago

This has been published to the Fitbit gallery.

Tombella commented 3 years ago

I just installed the new version.  Works great! Thank youOn Aug 21, 2021 12:38 PM, Tom Bella @.> wrote:Thank youOn Aug 21, 2021 11:09 AM, Nathaniel Schaaf @.> wrote: I submitted the update to fitbit for review.

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