Closed scottx611x closed 6 years ago
Hi -- the main purpose of this project is to allow reporting general bugs and issues affecting the project, not really for tech support or contacting individual users. They have the option of including their email if they'd like a followup but generally speaking the limitation you're noting is by design.
@schneidmaster: Thanks for the speedy response! I wouldn't mind seeing a per repo configurable for requiring user emails in submissions in the future (at least including them in a notification email), but this isn't of dire need. I could work on this if you think it would be beneficial to those other than myself, otherwise feel free to close!
Hey no problem. The app used to send user emails by default, but a number of the service users are based in the EU and apparently that runs afoul of their privacy laws. But I would be happy to accept a PR to add a configuration setting requiring the email, as long as it's off-by-default and then can be enabled by users who don't have those problems.
I'm currently working on revamping a bunch of stuff (see the revamp
branch -- upgrading, moving to webpack, etc) -- so if you do decide to implement the change, you should either base off of that branch, or wait a few days for me to get it in master, or else you might end up with a bunch of merge conflicts :)
Hey @scottx611x -- I've merged the revamp I mentioned into master so I'm done making major code changes, feel free to send a PR if you're interested in adding this feature.
(First thanks for the great service!)
I'm currently not seeing any email information about the users who submit issues, unless they explicitly check the:
Public email (send in the issue body)
box.Currently I'm recieving notification emails like this:
I could just be missing something, but I'm not sure how to remediate issues for these users if I can't contact them.
Thanks!