scientific-tool-set / scitos

SciToS - the Scientific Tool Set
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Trouble saving scored files #36

Open fstarrs92 opened 2 years ago

fstarrs92 commented 2 years ago

Hi there, Over the last week two lab members have had issues saving their scored event files. Our lab only inputs 10 files at a time. One of the lab members was done scoring 10 events and they wanted save the file and exit. Each time they exited it gave them the warning message "Do you want to save before closing?" They were selecting "Yes" each time but it still wouldn't let them close the file without this message popping up. They clicked "No" just to see what would happen and the file reverted back to an earlier saved version.

Other lab members more recently have also had trouble saving their scored files successfully.

Please let us know if there is something we can do to avoid this.

Thanks, Faryn

CarstenWickner commented 2 years ago

Hi @fstarrs92,

It sounds like the saving attempts are failing, which is why it keeps the application open. Can you reproduce this?

It'd be great if you could start the application from the command line (via java -jar scitos.jar). When the scoring attempt fails, there should be some logging output in the command line window. Please share that then.

Apart from that, ensure the application is started with sufficient memory, by adding making the above command java -Xmx2g -jar scitos.jar for example.

Without further error details I cannot offer specific solutions unfortunately.