smg work not available - Githubissues

scientist-softserv / britishlibrary

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smg work not available #529

Open NoraRamsey opened 6 months ago

NoraRamsey commented 6 months ago

smg have reported another work that is having issues. Looks like the 'view file in viewer' isn't there and I'm unable to download the work. https://sciencemuseumgroup.iro.bl.uk/concern/articles/d12fed68-26e8-4bc1-949e-05b93dae34a3?locale=en

cziaarm commented 6 months ago

Confirming that this is related to the encoding of the filename

https://scientist-inc.sentry.io/issues/4505933749/

F, [2024-03-12T16:15:16.494188 #1] FATAL -- : [9ed2b7f1561aa779161db89b120f3081] Encoding::UndefinedConversionError ("\xC3" from ASCII-8BIT to UTF-8):

Quick fix: Re-upload with a UTF8 safe file name.

NoraRamsey commented 6 months ago

Resolved with new file