Configure SMTP mailer settings

[bkiahstroud]

Story

The application currently attempts to send emails using Sendmail, which throws an error.

Instead, we want to configure the application to send emails via SMTP. Relevant settings can be found here:

• https://princeton-manifold-production.softserv.cloud/backend/settings/email

(If configuring SMTP via the application settings, verify the settings persist between r2 pod restarts / deployments)

Credentials are in 1Password title: SMTP Info for Manifold OpenPublishing

[aprilrieger]

What are we using to get smtp setup? Does the client have any of these handy?

• EMAIL REPLY-TO ADDRESS
• EMAIL REPLY-TO NAME
• EMAIL FROM NAME
• EMAIL FROM ADDRESS
• SMTP USERNAME
• SMTP PORT
• SMTP ADDRESS
• SMTP PASSWORD
  Click to expand/collapse screenshots

  

[aprilrieger]

Email sent to client requesting information

[bkiahstroud]

Client should be sending over all info for this today except the password. The password will be provided ASAP

[kelynch]

Details here - https://docs.google.com/document/d/15FT3UHb1QHEVTQsPOJNgOe9T9KCx93uDxkVJ-s6Rs54/edit

[aprilrieger]

@kelynch Thank you, I have requested access to the document from my april@scientist.com email.

[aprilrieger]

Received access to the document shared, I am unblocked now.

[aprilrieger]

Needing the SMTP PASSWORD Coming from Hannah separately Blocked till I hear back with password.

Emailed clients for password

[aprilrieger]

Unblocked and in 1password title: SMTP Info for Manifold OpenPublishing.

[aprilrieger]

@bkiahstroud I didn't get around to this, but I can def try on Monday. A priority ticket got unblocked and I wanted to get a script running over the weekend.

[bkiahstroud]

Attempting to send mail using the first SMTP address provided (lib-ponyexpr-prod.princeton.edu) throws this error:

TestMailer.test(current_user).deliver_now

I, [2024-09-27T17:50:26.595647 #10916]  INFO -- : Delivered mail 66f6f04490b23_2aa42a8052575@princeton-manifold-production-api-rails-855d867c85-t2p5f.mail (30003.4ms)
APIExceptions::StandardError: Manifold was unable to send the email. The exception was of the type
           "Net::OpenTimeout." The message was "execution expired." Double check your
          configuration.
from /opt/manifold/api/lib/dynamic_mailer/mailer.rb:39:in `handle_exception'
Caused by Net::OpenTimeout: execution expired
from /usr/local/bundle/gems/net-smtp-0.4.0/lib/net/smtp.rb:631:in `initialize'

Attempting to use the fallback SMTP address provided (smtp.princeton.edu) results in this error:

TestMailer.test(current_user).deliver_now

I, [2024-09-27T17:57:25.064078 #10916]  INFO -- : Delivered mail 66f6f20214634_2aa42a805272e@princeton-manifold-production-api-rails-855d867c85-t2p5f.mail (2980.9ms)
APIExceptions::StandardError: Manifold wasn't able to authenticate against the SMTP server using the stored credentials.
from /opt/manifold/api/lib/dynamic_mailer/mailer.rb:39:in `handle_exception'
Caused by Net::SMTPAuthenticationError: Net::SMTPAuthenticationError
from /usr/local/bundle/gems/net-smtp-0.4.0/lib/net/smtp/authenticator.rb:34:in `finish'

In the meeting today, my plan is to confirm the SMTP values provided by the client before digging into Manifold further.

[kelynch]

We're using the lib-openpublish Service account credentials.

[bkiahstroud]

Oh hold pending confirmation of values from client

[kelynch]

Different values sent securely, let me know if you cannot access.