scientist-softserv / utk-hyku

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EOFErrors on some "big" video #622

Open markpbaggett opened 5 months ago

markpbaggett commented 5 months ago

Story

When importing some larger video files, we're occasionally encountering EOFErrors. When this happens, it continuously happens on that fileset. I've read a bunch of Rails docs about this error and the error message, and to me it sounds like our server have something to do with it. To me, it appears that the application is trying to read the response, but the server is closing the connection unexpectedly and leading to reaching the end of file (EOF) and the EOFError.

I'm wondering if you all agree. I'm currently working to move these files out of the current web application and over to a flat file server with just Apache to see if that could reduce any bottle necks.

Here is an example of what I mean:

https://dc.utk-hyku-production.notch8.cloud/importers/406/entries/600783?locale=en#bulkrax-raw-toggle-1

Acceptance Criteria

Screenshots / Video

Testing Instructions and Sample Files

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Notes