I bought one of these from you last night, and I pressed both buttons down it the same time. It shut off, and even toggling the power button back and forth didn't bring it back. I put in a new battery, and it started flashing normally and then slowly faded (30 seconds) to off, and won't turn back on.
I'm sorry to hear about that issue; that sounds like two different topics realized simultaneously.
Both buttons being down should have no lasting electrical impact. It confuses the software state machine but that is cleared with a power cycle.
I'm unclear which model of unit you have. If this is the pony unit, they only have a few hours battery life (it was a design trade-off between brightness+re-chargability vs lifespan) so I suspect the battery has just been depleted (and the CR2032 I presume you replaced it with can't take the current draw demand of the LEDs, so the voltage is dropping quickly to the point the LEDs appear dim). Please remove the dime cell you placed in and then re-install the original LIR2032 dime cell (which uses a different, rechargeable, chemistry). Then turn the switch to OFF. I'd recommend charging the unit by applying 5V on the power input pin and GND on the other pin and waiting several hours for the green (cyan) status charging status LED to turn OFF (blue). Then you should be able to switch ON the unit and operate it normally.
Sorry I didn't see this message until now. Depending on your use case, I'd suggest removing the battery entirely and supplying external power (ex. 3.3V) on the battery pin from an external source (when the unit is switched ON). That should enable you to achieve the necessary current of ~25 mA to power the unit.
Hi Scott,
I bought one of these from you last night, and I pressed both buttons down it the same time. It shut off, and even toggling the power button back and forth didn't bring it back. I put in a new battery, and it started flashing normally and then slowly faded (30 seconds) to off, and won't turn back on.
Have you see this before?