Account Connections not showing on Contact if Company is Empty

[Justinaime]

Hi Scott,

Thanks so much for the PCF control. I have noticed that when a contact has an Account connection, it does not display on the Network View Pcf if the Company Name (parentcustomerid) field on Contact is empty.

Is there a way to always display the connection even if the Company Name (parentcustomerid) field is empty?

Thank you for your assistance.

Regards,

Justin

[scottdurow]

Definitely should be showing contacts if the parent company is not filled out! I'll look into this.

[Justinaime]

Hi Scott,

Thank you so much for your prompt response. It was also a weird one and while troubleshooting, I picked that one up. Just to clarify:

• When viewing Connections related to an Account, it shows properly and displays contacts linked to it.
• When viewing the connections now from the said contact, it does not display the connection between the contact and the said account; when the parent company is not filled out.

Hope there is clarity, if not please let me know.

Thank you so much for your work and prompt assistance.

Regards,

On Fri, Sep 25, 2020 at 1:47 AM Scott Durow notifications@github.com wrote:

Definitely should be showing contacts if the parent company is not filled out! I'll look into this.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/scottdurow/NetworkViewPCF/issues/9#issuecomment-698643433, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQU3FRT3CBV5GJZB7MLI7ATSHPK73ANCNFSM4RQC77PQ .

[PradeepPeriVenkata]

The below configuration at Defaultconfig.ts at contact level is causing an issue with a condition at line 261 at queueprocessor.ts

{ leftEntity: "account", leftAttribute: "accountid", rightEntity: "contact", rightAttribute: "parentcustomerid", },

failing condition- if ( lookupValue && lookupValue.id && lookupValue.entityType && lookupValue.entityType == link.linkSettings.leftEntity lookupValue.entityType == link.linkSettings.leftEntity this is failing and hence the node is not added as a link

i have made a intermin fix for me like below to work if ( lookupValue && lookupValue.id && lookupValue.entityType && ((lookupValue.entityType == link.linkSettings.leftEntity) || (lookupValue.entityType == "account" && link.linkSettings.leftEntity == "contact" )) ) then it picks up the connections related to accounts also...then you dont need primarycustomer filled in hope this helps!

[ciaomatteo]

@PradeepPeriVenkata : Thanks, this fix is working in my case.