If two users simultaneously edit a ticket, the second user to save the ticket should get a warning and the ticket should not be saved. The simplest implementation would be to reject all edits, but DEBT is about elegance, not simplicity, so we need to figure out if there are specific cases that should be allowed to go through even if the ticket is out of date.
If two users simultaneously edit a ticket, the second user to save the ticket should get a warning and the ticket should not be saved. The simplest implementation would be to reject all edits, but DEBT is about elegance, not simplicity, so we need to figure out if there are specific cases that should be allowed to go through even if the ticket is out of date.