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scoutapp / roadmap

The public roadmap for Scout application monitoring.
https://scoutapp.com
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Incorrect explanation on traces beyond retention period #66

Closed itsderek23 closed 5 years ago

itsderek23 commented 6 years ago

If a user attempts to access a trace beyond our max retention period, we display the following:

image

This is incorrect. The message should remove the unlock / upgrade bits and say:

This trace occurred beyond our retention limit.

matthewchigira commented 5 years ago

"This trace occurred more than 168 hours ago, which exceeds the time limit for your plan."

AgentShir commented 5 years ago

Just to clarify, our data retention policy is:

30 days of metrics and 7 days of transaction traces

This is Scout's policy at the moment and it's the same across all of our plans.